10
Troubleshooting
PROBLEM
SOLUTION
Bluetooth
pairing fails
1. Check to see that both devices are turned on and that your Bluetooth device is discoverable.
2. Turn both devices off and then on again.
3. Make sure you've selected the proper source.
4. Make sure that the Bluetooth device is within 5 feet of the unit.
5. Move both devices away from other Bluetooth devices, microwaves, wireless routers, and other electronics.
6. Make sure that the unit is not paired to a previously paired device.
No sound
No power
Mic feedback
No mic sound/
poor mic sound
1. Make sure the unit is plugged in and the power button is in the ON position.
2. Check that the power cable is plugged in tightly to the unit.
3. Check and replace the fuse if necessary. See fuse replacement diagram on page 8.
4. If people or equipment tend to step on and roll over or stretch your power cable it can get damaged. Always try a sec-
ond cable to test for shorts in original cable. Dispose of original damaged power cables immediately.
Point the mics away from the speaker. Make sure the mics are in back of the speaker, not in front of it.
1. Make sure the mics are turned on.
2. Make sure you are using the appropriate cables.
3. Check the mic volume control.
1. Check that all appropriate cables are plugged in correctly.
2. Check the Volume settings of the unit as well as any external input devices.
3. Be sure your microphones are on, that you are using the proper type of cable, that they are properly connected, and that they
are dynamic microphones.
4. Check all output connections.
No USB
playback
1. Make sure you’ve selected the proper source.
2. Make sure that the USB drive and the audio files are properly formatted (MP3 or WAV).
3. Make sure the drive capacity does not exceed 64Gb.
3. Make sure that USB drive is properly plugged in.
4. Check USB drive for damage.
Buzzing sound
Be sure you are using the correct type of cable. Check the requirements of the connected gear for appropriate cable types.