12. Troubleshooting and Support
If a problem occurs please check the following table before returning the unit. If the problem cannot be solved with the
following information then please return the item to the store where it was purchased from.
Problem
Remedy
Power
The power LED does not light
- Make sure the power adapter USB cable is connected properly at both ends.
- Make sure the switch at the rear of the drum kit is set to on.
- Make sure that the power outlet is switched on.
Abnormal sound
Drum sounds are heard when the
pedals are plugged and unplugged
- This is not a fault.
- To avoid the issue please insert the pedals before switching on.
No sound
When using headphones
- Make sure that the headphones are plugged in fully and that the volume is not set to
minimum (Off position).
iPod/iPhone/Smartphone/MP3
playback
The volume of the music cannot be
adjusted with the VOL- and VOL+
buttons
- This is not a fault.
- Adjust the volume on the audio device.
Unresponsive
The drum kit buttons do not respond
to presses
- This is not a fault.
- The drum kit has entered power save mode. Strike one of the drum pads to resume
playing.
Power Switch
The power switch has no effect
- This is not a fault
- The power switch only functions when batteries are being used
13. Product Specifications
DC Power:
DC 5V @ 1000 mA from USB Power adapter (or 2 x AAA 1.5V Alkaline Batteries)
Dimensions:
39(L) x 27.5 (W) x 2.5 (H) cm
Functions:
10 Drum pads, 7 Drum styles, 9 Rhythms, 12 Demo songs, Record (336 Beat),
AUX input, Audio output
Weight:
365 g
Material:
Silicone
FCC Compliance Statement
FCC Class B Part 15
This device complies with Part 15 of the Federal Communications Commission (FCC) Rules.
Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause
undesired operation.
CAUTION:
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s
authority to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the manufacturer’s instructions, may cause interference harmful to radio communications.
There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio or TV technician for help.
RockJam is a registered trademark of:
PDT Ltd., Ivy Mill, Crown Street
Manchester, M35 9BG, United Kingdom
[email protected]
iPod and iPhone are trademarks of Apple Inc. registered in the U.S. and other countries.
MAC is a registered trademark of Apple Inc.
