Roccbox RBX1 - 2016, Руководство пользователя

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ROCCBOX 2016
50
OVEN WARRANTY
Who is covered by this warranty?
This limited warranty is non-transferable and applied only to the original end user purchaser. An original or copy of a sales receipt from
the original sales retailer is required as proof of purchase to seek warranty service.
What is covered by this warranty?
Roccbox Ltd. (Roccbox) warrants that Roccbox Products (the “Product”) will be free from defects in workmanship and materials under
normal use for a period of one (1) year from the original purchase date (“Limited Warranty Period”).
What is not covered by this warranty?
This limited warranty does not cover any damage or malfunction arising from: Normal wear and tear of Product use, any and all commercial
use of the Product (the Product being for domestic use only), misuse, lack of care, mishandling, accident, abuse or other abnormal use.
Use of the Product other than for its intended purpose. Damage caused by improper or unauthorized repair or maintenance. Product
that has been modified or altered. Any product that is not manufactured by Roccbox (including, without limitation, any non-Roccbox
product that is used in connection with the product). Products purchased from Non-Authorised retail outlets, including third party
merchants on online marketplaces such as Amazon.com and ebay.com.
How to make a warranty claim with Roccbox.
All warranty claims must be made directly to Roccbox. All returned products must be returned within the Limited Warranty Period and
include a completed Roccbox issued WCF (Warranty Claim Form). To obtain a WCF, a request for one must be submitted directly to
Roccbox’s customer service department at support@roccbox.com (and including in the subject line: Warranty Claim) during the Limited
Warranty Period explaining the defect in the Product. You must include the original or copy of a sales receipt for the returned product.
I ncomplete returns will not be accepted. Once Roccbox receives your returned Product, Roccbox will evaluate your claim (typically
within 7-10 business days) to determine whether the returned Product does not conform to this Limited Warranty. I f Roccbox determines
that there is no trouble found with your returned Product or the returned Product does not qualify for warranty service, Roccbox will ship
the Product back to you, at Roccbox’s expense. I f Roccbox determines that there is a warranted defect in the Product, Roccbox will, at it’s
option, remedy the defect as set forth below in the limited warranty. Roccbox is not liable for Products that are damaged or lost in transit
to Roccbox. We recommend that you ship your returned products to Roccbox via a traceable shipment method. You are responsible for
custom fees, including, but not limited to, taxes, duties and brokerage.
Roccbox User Manual Book.indb 50 07/03/2017 14:17:44