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PRE-DISTRIBUTION IN-COUNTRY
Once in-country give the team time to adjust to time-changes and culture shock
Meet with in-country partners and thank them for all their hard work (give gift or token of grati-
tude when appropriate)
Unload the shipping container, assemble all mobility devices, and match foot-rests and acces-
sories to each wheelchair
Organize the inventory by the day of the distribution or by distribution site and prepare the load
for transport is necessary
If possible match and label each assigned mobility devices to a recipient determined by using
the measuring worksheet (if pre-determined)
Organize ROC team into a meeting before the distribution takes place and discus the roles that
each individual will perform- whenever possible empower others to take on a leadership role
and support them as needed
Explain the challenges that will be faced especially preparing them for challenges that will pre-
sent themselves
Discus health concerns and proper procedures when serving recipients with potentially conta-
gious illnesses
Detail a course of action to be taken by every team member if they are cut or injured
Field questions and concerns from the team and address the need to have the proper state of
mind and remain calm in the face of stress and adversity
Discus interpersonal challenges that may develop and how to deal with them- open dialogue is
very important before smaller issues fester and become worse
Visit the distribution site and layout the flow for the distribution. Identify the entry, custom fitting
stations, and exit point
Work with the team on a simulated fitting (including translators and physical therapists)

Begin with the waiting area proceeding to the entry point (finding their measuring work-
sheet)

Direct the recipient and caregiver to a custom fitting station and introduce all parties

Custom fitting team briefly assesses the recipient and compares with the measuring work-
sheet to determine the necessary mobility device

Once the mobility device has been determined bring the device to the fitting station and
begin the custom fitting *see custom fitting section*

Work with the physical therapist to determine the necessary adjustments and customiza-
tions to the mobility device to best serve the recipient. During this process communicate with
the recipient (if possible) and caregiver to educate them on the features of the wheelchairs,
medical concerns, and adjustments that can be made over time and the recipients grows.

Finish the custom fitting and have a physical therapist give their approval

Help the recipient and caregiver to the exit station and introduce all parties

The exit station will take the measuring worksheet and assign a code to the measuring
worksheet that matches the exit photo

Record the code, name, and location on the “photo board” and help arrange the recipient
and caregivers for a picture (note the direction of light and backdrop)
Take several pictures not just of the “adopt-a-chair” style picture, but close ups and try to cap-
ture the emotion of the moment