Robosen OPTIMUS PRIME ELITE, Руководство пользователя

Страница: 6 / 21

Troubleshooting Troubleshooting
Q: Why is the robot malfunctioning?
• Turn off and restart the robot.
• Ensure the robot is fully charged.
• Check the website for video tutorials on troubleshooting issues.
• Contact customer service for additional help .
Q: Why is the robot unresponsive when i use voice command?
• Check the Blue tooth connection.
• Ensure the robot is disconnected from the App .
• Use the preset Voice Commands to control your robot.
• Ensure you are in a quiet setting with minimal background noise.
Q: Why can’t the robot keep its balance when it is walking or doing other actions?
• Ensure the robot is on a smooth flat surface,Robosen Optimus Prime will not
function properly on an uneven or bumpy surface.
Q: The robot does not power on?
• Ensure the Robot is fully charged. Charge the robot fully and power on.
• Press and hold the power button until the robot says “Greetings, I am Optimus Prime”.
Q: App cannot connect to the robot?
• Ensure the robot is fully charged and turned on.
• Ensure Bluetooth is enabled on your smart phone/tablet.
• Ensure your device permissions are enabled for the robot on your device.
• Ensure only one device is connected to the robot. Disconnect the robot from any other smart phone/
tablet you are not using.
Q: The robot still shows low battery after charging for a long time?
• Ensure both ends of the charging cable are properly plugged in.