6.
Q: Can I wash the crevice tool, dusting brush,
Multi-Surface Brush, and Soft Roller Brush directly
with water?
A: The crevice tool and dusting brush can be washed directly. The Soft Roller Brush and
Multi-Surface Brush contain a motor and cannot be washed directly with water. However,
the roller can be removed from the Soft Roller Brush for cleaning and washing. The Multi-
Surface Brush contains a motor and the roller contains a bearing, and thus does not
support washing with water. For washable components, please use tap water for
cleaning. Some detergents and disinfectants may affect the sealing performance of the
soft rubber. Please do not use them.
7.
Q: Which parts of the Cordless Stick Vacuum can
be washed and which parts cannot be washed?
A: Washable: crevice tool, dusting brush, internal filters, cyclone, rear filter, dust bin, Soft
Roller Brush roller. Cannot be washed (contains motors and bearings): main machine,
Multi-Surface Brush, Multi-Surface Brush roller, Soft Roller Brush.
8.
Q: How do I clean dust on the body and in gaps of
the Cordless Stick Vacuum? Does it come with a beak-
like cleaning tool?
A: Our handheld machine does not come with a beak-like cleaning tool, but we have a
dusting brush which can be used to clear dust on the body and in gaps of the machine
and produces good results.
9.
Q: The Multi-Surface Brush stops rotating when the
vacuum cleaner is stopped and then restarted, but
nothing is entangled in it. What should I do?
A: If the vacuum cleaner is restarted when the Multi-Surface Brush has not completely stopped, it
is normal for it to fail to start at times. Please use the vacuum cleaner as normal.
