Warranty Certificate (New Zealand)
Terms and Conditions
The following conditions apply in respect of the warranty given in this certificate:
1.
Monaco Corporation Limited (“Monaco”) warrants the following Robinhood products against manufacturing defects and
faulty materials, under normal use and subject to the exclusions in this certificate, for a period of:
Rangehood, Ovens, Cooktops, Dishwashers, Refrigeration, Washing Machines, Clothes Dryers - 24 months from date
of original purchase for domestic
use.
Uniduct – 12 months from date of original purchase for domestic use.
Ironing centre – 12 months from date of original purchase for domestic use.
Sinks sets– 5 years on stainless steel sink including draining bench from date of original purchase for domestic use, 6
months on all stainless steel accessories, including wire rack, colander and tray from date of original purchase for domestic use
Laundry Tub - 5 years on stainless bowl, 24 months on Tap, Cabinet and other components from the date of original
purchase for domestic use.
“Original purchase”, when used in this certificate, means purchase by the customer directly from Monaco or one of its approved suppliers.
2.
This warranty is limited to the repair or replacement, at our option, within the warranty period of any component part
which we at our discretion determine to contain faulty materials or a manufacturing defect in breach of this warranty.
This warranty is subject to terms and conditions set out in this certificate.
3.
The warranty only applies within New Zealand.
4.
The customer must produce the original invoice or other purchase documentation as proof of the original purchase
date.
Warranty exclusions
1.
The warranty does not apply where, in Monaco’s opinion:
The defect is caused by misuse, wear and tear, dirt, fire or accidental damage.
The product has been repaired or serviced by an unauthorised person.
The product was not installed in accordance with our instructions.
The product was purchased overseas or was not designed for use in New Zealand.
The product was not used, cleaned or cared for in accordance with our instructions.
The product was used outdoors.
2.
In addition, this warranty does not extend to damage or defects which in our opinion, directly or indirectly arise from or
are due to:
Exposing the product to acidic or corrosive materials or chemicals such as dyes, solvents, denture cleaner or acetone;
Using inappropriate household cleaning products such as abrasive cream or powder cleansers, furniture polish, bleach
mentholated spirits, drain cleaners, sugar soap, metal pads and strongly alkaline or acidic cleaners;
Heat damage, including from washing the product at high temperatures;
Impact or mishandling the product, including the impact caused by objects scraped along, thrown or dropped on the
Failure to clean or maintain the product as recommended; or
product surface or excessive weight being placed on the product;
Structural or support changes in or affecting the building or the application where the product has been installed;
any other causes specified in the product information as being excluded from this warranty.
3.
Variations with the colour or gloss within the product or any ageing or fading of colour, shine or gloss level over time
are not covered by this warranty. The warranty does not cover visual imperfections or blemishes in the surface and
edges of the product that were not brought to your supplier’s attention at the time you inspected the product.
4.
Costs incurred on installation or removal of a product, or any reinstallation of a product, or any associated costs, are
not covered by this warranty.
5.
Monaco will not be liable for consequential or indirect loss or damage whatsoever and however arising out of or in
connection with the supply, performance or removal of the product, including (but not limited to) loss of profit, loss of
revenue, loss of contract, loss of goodwill or increased cost of workings, even if due to the negligence of Monaco or
any of its approved suppliers, employees or agents.
6.
Charcoal filters and light bulbs are not covered by this warranty
7.
This warranty and the statements contained in this certificate or other documents given to you do not exclude, restrict or
modify the application of any term implied into this warranty by statute, provided that (to the extent any statutory
provision permits Monaco to limit its liability for a breach of an implied condition or warranty) Monaco’s liability for such
breach is limited to the payment of the cost of replacing the product, repairing the product or acquiring an equivalent
product.
8.
Subject to clause 5, our obligations under this warranty are limited to those set out in this certificate, and this warranty
is expressly instead of all other warranties, express or implied, including any implied warranty of merchantability or fitness
for a particular purpose and notwithstanding any course of dealing between the parties or custom and usage in trade to
the contrary.
Terms and conditions are subject to change.
Warranty Certificate (Australia)
Terms and Conditions
If you are a consumer under the Australian Consumer Law, our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure
1.
Shriro Australia Pty Limited (“Shriro”) also warrants the following Robinhood products against manufacturing defects and faulty
materials, under normal use and subject to the exclusions in this certificate, for a period of:
Rangehood, Ovens, Cooktops, Dishwashers, Refrigeration, Washing Machines, Clothes Dryers -
24 months from date of original purchase for
domestic use.
Uniduct –
12 months from date of original purchase for domestic use.
Ironing centre –
12 months from date of original purchase for domestic use.
Sinks sets
– 5 years on stainless steel sink including draining bench from date of original purchase for domestic use, 6 months on all
stainless steel accessories, including wire rack, colander and tray from date of original purchase for domestic use.
Laundry Tub -
5 years on stainless bowl, 24 months on Tap, Cabinet and other components from the date of original purchase for
domestic use. “Original purchase”, when used in this certificate, means purchase by the customer directly from Shriro or one of its
approved suppliers.
2.
This warranty is limited to the repair or replacement, at our option, within the warranty period of any component part which we at our discretion
determine to contain faulty materials or a manufacturing defect in breach of this warranty. This warranty is subject to terms and conditions set out in
this certificate.
3.
The warranty only applies within Australia.
4.
For warranty service outside of capital city metropolitan area or 30 km from nearest authorised service agent you will be liable for reasonable
travelling expenses and the cost of transport of the product or parts to and from the service agent
5.
To make a claim under this warranty, you must produce the original invoice or other purchase documentation as proof of the original purchase date.
You must send your claim to Shriro Australia Pty Limited, 104 Vanessa Street, Kingsgrove NSW 2208 within 7 days of any alleged defect or failure of
the product first becoming apparent, you are responsible for the expense of making a claim under this warranty.
This warranty is given by:
Shriro Australia Pty Ltd
ABN 28 002 386 129
Telephone: 1800 648 556
Facsimile: 1800 628 577
Email: [email protected]
www.robinhood.com.au
Attention Customer Services Manager
Warranty exclusions
1.
The warranty does not apply where, in Shriro’s opinion:
The defect is caused by misuse, wear and tear, dirt, fire or accidental damage.
The product has been repaired or serviced by an unauthorised person.
The product was not installed in accordance with our instructions.
The product was purchased overseas or was not designed for use in Australia.
The product was not used, cleaned or cared for in accordance with our instructions.
The product was used outdoors.
2.
All Robinhood Rangehoods are suitable for indoor use only and not suitable over BBQs or charcoal cookers designed for outdoor use.
3.
In addition, this warranty does not extend to damage or defects which in our opinion, directly or indirectly arise from or are due to: exposing the
product to acidic or corrosive materials or chemicals such as dyes, solvents, denture cleaner or acetone; using inappropriate household cleaning
products such as abrasive cream or powder cleansers, furniture polish, bleach, mentholated spirits, drain cleaners, sugar soap, metal pads and strongly
alkaline or acidic cleaners; heat damage, including from washing the product at high temperatures;
impact or mishandling the product, including the impact caused by objects scraped along, thrown or dropped on the product surface or excessive weight
being placed on the product; structural or support changes in or affecting the building or the application where the product has been installed; failure to
clean or maintain the product as recommended; or any other causes specified in the product information as being excluded from this warranty.
4.
Variations with the colour or gloss within the product or any ageing or fading of colour, shine or gloss level over time are not covered by this warranty.
The warranty does not cover visual imperfections or blemishes in the surface and edges of the product that were not brought to your supplier’s attention
at the time you inspected the product.
5.
We will not be responsible under this warranty for, nor pay the costs of, removing the existing product, or reinstalling the new product, or any
associated costs or damages.
6.
Charcoal filters and light bulbs are not covered by this warranty
The benefits given by this warranty are in addition to other rights and remedies of consumers under any law in relation to the goods which cannot be
excluded.
This warranty certificate is not intended to create a contract between Shriro Australia Pty Limited and the purchaser.
28
r:;:;JRobinhood
New Zealand
Monaco Corporation Ltd
Telephone: (09) 415 6000
Facsimile: (09) 415 7400 Email:
Australia
Shriro Australia Pty Ltd
ABN 28 002 386 129
Telephone: 1800 648 556
Facsimile: 1800 628 577
Email: [email protected]
