1
) Wi-Fi signal is too weak or IS ON A 5G network?
2) SSID contains spaces or non-ASCII characters;
3) Incorrect password;
4) Wi-Fi is okay but your internet is unavailable;
5) Requires additional webpage authentication.
?
The following may cause a failed connection to the device:
If no password is required, press OK to continue.
For an unregistered device, it will
display the message that the device
needs to be registered.
Follow the instructions on the next page
to add the device to your account
after downloading the App and
setting up an account.
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After a successful connection, an account ID for the network
device will appear.
Wi-Fi Connection
Scan
Available
Wi-Fi Networks
(SSID)
Cap
Letters
Numeric or
Special
Characters
Wi-Fi can be manually turned off or on. Turning off your Wi-Fi will
also disable the internet connection and all smart features,
including App access to the device.
Wi-Fi
ON
Turn on Wi-Fi to enable smart
features for this device.
Not connected
to your Wi-Fi.
Internet is
not available.
Tap the Wi-Fi icon to enter the Wi-Fi setup screen,
then tap the Scan icon to generate available Wi-Fi
networks. Follow the on-screen instructions to co-
mplete the Wi-Fi setup.
SCAN
If your device loses connection with your wireless network, it will
automatically attempt to reconnect after five minutes. If that fails,
it will make a new attempt every 15 minutes for the next 24 hours.
Any manual operation of the thermostat will stop automatic
reconnection attempts.
Auto Reconnect
Wi-Fi Setup
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