User’s Guide DIGI9636
© RME
21
Low Latency ASIO operation under Windows 2000/XP on single CPU systems:
•
To use ASIO at lowest latencies under Windows 2000/XP even when only having one CPU,
the system performance has to be optimized for background tasks. Go to Control
Panel/System/Advanced/Performance Options. Change the default 'Applications' to
'Background tasks'. The lowest usable latency will drop from 23 ms to around 3 ms. This is
no issue when using dual CPU systems.
32 kHz files will not play back:
•
Hammerfall does not have an internal 32 kHz clock, as this frequency is not covered by the
ADAT standard. However, you can record and playback via SPDIF if the card is clocked
from an external device i.e. AutoSync or Word Clock are active, and fed SPDIF or
equivalent word clock signal is 32 kHz.
15.2 Installation
More information on installation problems (which fortunately are very seldom, thanks to Plug
and Play), can be found in the Tech Info 'Installation problems'. It is located in the directory
\rmeaudio.web\techinfo
on the RME Driver CD.
Hammerfall is normally found in the Device Manager (>Settings/Control Panel/System<),
category 'Sound-, Video- and Gamecontroller'. A double click on 'DIGI9636' starts the
properties dialog. Choosing 'Resources' shows Interrupt and Memory Range.
The newest information on hardware problems can always be found on our website
www.rme-
audio.com
, section FAQ, Hardware Alert: about incompatible hardware.
The dialog 'New hardware component found’ does not appear:
•
Remove the optical cables from the
DIGI9636
and check whether the optical outputs
light up when the PC is switched on. If not, the card is either defective or not correctly
inserted in the PCI slot.
The card and drivers have been installed correctly, but playback does not work:
•
Check whether the Hammerfall appears in the Device Manager. If the 'DIGI9636’ device has
a yellow exclamation mark, then there is an address or interrupt conflict.
•
Even if there is no yellow exclamation mark, it is worth checking the ‘Resources’ tab
anyway.
•
Check whether the Hammerfall has been selected as current ASIO device.
The computer crashes whenever the Hammerfall is accessed:
•
If your graphics board is an older Matrox Mystique or uses a ‘968’ S3 chip, there could be a
memory allocation error. Change the memory area allocated to the Hammerfall via
/Resources/Change Setting. Detailed information on this subject can be found in
\rmeaudio.web\techinfo\install.htm
on the RME Driver CD.
