User's Guide
DIGI32/8 © RME
16
14.2 Installation
More information on installation problems (which fortunately are very seldom, thanks to Plug
and Play), can be found in the Tech Info 'Installation problems', located in the directory
\rmeaudio.web\techinfo
on the RME Driver CD
.
The card is normally found in the Device Manager (>Settings/Control Panel/System<), in the
category 'Sound-, Video- and Gamecontroller'. A double click on 'DIGI32/8' starts the properties
dialog. Choosing 'Resources' shows Interrupt and Memory Range.
The newest information on hardware problems can always be found on our website
www.rme-
audio.com
, section FAQ, Hardware Alert: about incompatible hardware.
The dialog 'New hardware component found’ does not appear:
•
Is the Error LED of the
DIGI32/8
lit when no cable is connected to the optical input? If
not, the card is either defect or not sitting properly in the slot.
When the card and the driver have been properly installed but no playback is possible:
•
Check that the
DIGI32/8
appears correctly in the Device Manager. If the device 'DIGI96'
is marked with a yellow exclamation mark then either an address conflict or an IRQ conflict
is present.
•
If no yellow exclamation mark is present check the 'Resources' tab.
•
Check that the
DIGI32/8
has been set as ‘transmitting device’ in the software. Also
check the settings under >Settings /Control Panel /Multimedia /Advanced<. Here the
DIGI32
must appear as an audio device when it´s been correctly installed, and can be set
as the
Preferred Device
under 'Audio'.
The computer crashes whenever the
DIGI32/8
is accessed:
•
If your graphics board is an older Matrox Mystique or uses a ‘968’ S3 chip, there could be a
memory allocation error. Change the memory area allocated to the
DIGI32/8
to
below
the area used by the graphics board (e.g. D0000000 - D0FFFFFF). Detailed information on
this subject can be found in
\rmeaudio.web\techinfo\install.htm
on the RME Driver CD.