Warranty
RLH is recognized throughout the U.S. and offers the only
UNCONDITIONAL LIFETIME WARRANTY
in
the telecommunications industry. We are very proud of our warranty which simply states that our Fiber
Optic Link products are warranted to be free of defects in material and workmanship for the
LIFE OF
THE PRODUCT
.
We can offer this warranty because:
• We believe our customers shouldn't have to incur additional costs due to failure or damage
• We engineer and manufacture our Fiber Optic Links in the USA, with total confidence in our quality
• We understand how safety and reliability impact the total cost of ownership
• We know that customer support extends beyond the initial sale, so
we stand behind our products
RLH will replace any product, or part thereof, that fails
FOR ANY REASON
, provided the failed part is
returned to RLH freight prepaid. This warranty is
UNCONDITIONAL
and valid even when RLH Fiber Optic
Link assemblies have been abused or mishandled, where unauthorized repairs have been attempted or
performed, or the product has been damaged as a result of a natural disaster. Compare this warranty to
our competitors and see how our warranty will reduce your costs and simplify your maintenance activities.
To make a warranty claim, or schedule repair or replacement of your RLH product, please
contact us for an RMA number.
You will be promptly assisted by one of our warranty specialists. All
returns must have an RMA number before we can receive any items.
Technical Support
Normal technical support:
(Mon - Fri 6am - 6pm PST)
(714) 532-1672
Toll Free 800-877-1672
Toll Free 866-DO-FIBER
Email:
24/7 technical support:
(Outside normal business hours)
Toll Free 1-855-RLH-24X7
Toll Free 1-855-754-2497
Contact Information
Corporate Headquarters:
RLH Industries, Inc.
936 N. Main Street
Orange, CA 92867 USA
Phone:
(714) 532-1672
Toll Free 1-800-877-1672
Toll Free 1-866-DO-FIBER
Fax:
(714) 532-1885
Email:
Web site:
RLH Industries, Inc. • Tel. 866-DO-FIBER • Fax 714 532-1885 • www.fiberopticlink.com
Page 13
