Replacing 9600 Components | 47
Replacing disk drives
When replacing a drive, replace only one drive at a time. You must use approved disk drives. To order
disk drives, contact Riverbed Support at https://support.riverbed.com.
Note:
When you replace disk drives, you must wear a grounded ESD antistatic strap to protect the hardware against
electrostatic discharge. Make sure that the strap makes skin contact prior to handling equipment.
Note:
If you need to replace an appliance, you can’t move the disks to preserve your data. Each disk is encoded with
machine-level information and moving disks isn’t supported.
Caution:
Use caution when you remove or replace components; they can become hot to the touch.
To replace the 2.5-inch disk drive
1. Remove the bezel.
See
“Removing the air duct” on page 45
.
2. Identify the faulty disk drive.
The web interface identifies the faulty disk drive. On a SteelHead, the Alarm Status page in the
Management Console identifies the faulty drive.
The disk drive LED is orange for failed drives.
The drives are numbered in ascending order from left to right (that is, starting with 0 on the left and
ending with 23 on the right). For the IC 9600 appliances, disks 0 and 23 are HDDs.
Figure 3-3. Disk drive numbers
3. Press the release button and pull the drive handle toward you to release the disk drive (
,
letter A).
Figure 3-4. Releasing the disk drive
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