By Rite-Hite
8900 N. Arbon Dr.
Milwaukee, Wisconsin
53223 USA
(414)355-2600
Genisys Dock Leveler by Rite-Hite
®
Standard Warranty Policy
Rite-Hite
®
warrants to and for the sole benefit of the original purchaser that Genisys by Rite-Hite
®
(hereinafter "Genisys") Dock Levelers shall be free from
defects in material and workmanship subject to the following:
Length of Time: All products are warranted for a one year period commencing on the earlier date of approved installation or the (30th) day after the date
of shipment. This warranty covers the repair or replacement of the defective product or component at Rite-Hite's sole election and expense, including
reasonable labor, reasonable travel and freight.
Component Scope: The structural components protected by this warranty include the rear frame, deck, lip, front and rear hinge area and working range
toe guards on all Genisys Dock Levelers.
•
On HL Series dock levelers, all cylinders, pumps, hoses, fittings, electrical motors and control panels are covered.
•
On ML Series mechanical levelers, springs, chains, lip extension mechanism, main counterbalance and ramp control are covered.
•
On AL Series dock levelers, air tower, blower motor, hoses, lip extension mechanism, chains and control panels are covered. 5 year warranty on the air
tower, blower motor, and hoses.
Repair part freight costs will be borne by Rite-Hite
®
via standard shipping terms. Charges for overnight or special freight requirements will be billed to the
end user, General Contractor or Genisys Representative and must be approved at time of shipment.
Warranty claims will not be accepted if the parts and/or assemblies have not been installed on Genisys products or the installation has not been carried
out in accordance with Genisys installation instructions.
If a part is replaced during the standard warranty period, it will be covered for the remainder of the warranty period for the dock leveler.
The above warranties are in lieu of any other warranties, either expressed or implied, including but not limited to any warranty of merchantability or implied
warranty of fitness for a particular application.
In no event shall Rite-Hite
®
or any of its subsidiaries be responsible for or liable to anyone, including third parties, for special, indirect, punitive, incidental
or consequential damages, even if Rite-Hite
®
Representative has been advised of the possibility of such damages. Such excluded damages include, but
are not limited to, loss of goodwill, loss of profits, loss of use, interruption of business, or other similar indirect financial loss.
This limited warranty shall be void and of no effect:
•
if product is altered or modified from its original condition as installed or as delivered at or from the factory
•
to the extent that the product defect is the direct result of improper installation, operation beyond capacity, or other than in accordance with Genisys
instructions, careless or negligent use, or failure to maintain the product as recommended by the Genisys owner's manual.
•
if Rite-Hite
®
or the Genisys Representative is not notified of the defect and such notification failure creates additional component or product stress which
compounds the cost for defect correction.
•
if the product is not adjusted and lubricated on the intervals and to the extent required in the Genisys Owner's Manual.
•
if the product is moved and reinstalled from its original installation point without advising Rite-Hite
®
or a Rite-Hite
®
Representative.
WARRANTY
