Index
Troubleshooting
32
Contents
Rio Sport Digital Music
Pla
yer
Troubleshooting
Problem
Solution
I can’t read the
display;
The player
seems “dead”;
The player
firmware is cor-
rupted
First make sure that the battery has power.
If the player firmware becomes corrupted for any reason, follow these steps to restart
the player in Recovery mode. After you restart the player in Recovery mode, proceed
with the firmware update.
Note: Performing a recovery mode firmware update erases all content on the
player.
1 Turn the player OFF.
2 Open the battery compartment cover and remove the battery.
3 After five seconds has elapsed, reinstall the battery, matching the “+” symbol on the
battery with the symbols in the battery compartment. Replace the battery compart-
ment cover.
4 Connect the player to the computer with the supplied USB cable.
5 While holding down MENU, turn the player ON.
6 Keep holding MENU until “UPGRADER” is displayed on the screen.
7 Proceed with loading the firmware update.
Rio player
doesn’t play
secure, timed,
(date depen-
dent) content
after the bat-
tery is changed
We recommend that you reconnect to the secure service where the timed content came
from — with the Rio player connected to your computer with the USB cable and turned
on — after you change the battery. This should will reset the Rio player’s clock. After
the clock is reset, secure, timed content should play normally.