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18

9. PROBLEMS - POSSIBLE SOLUTIONS

Problem 1

Fire burns with weak, orange flame. Pellets heap up in fire trough, window 

sooted up.

Cause(s) 

 

Q

Insufficient combustion air

 

Q

Poor chimney draught

 

Q

Stove is sooted over inside

Possible solutions 

 

Q

Remove any ash or clinker from the fire trough that may block the air inlets.  

If possible swap to better pellet quality (see CLEANING AND MAINTENANCE)

 

Q

Check whether flue gas pipes are blocked with ash (see  CLEANING AND 

MAINTENANCE).

 

Q

Check whether the suction nozzles and air inlet pipe or flue tube are blocked.

 

Q

Check door and cleaning cover seals for leaks (see  CLEANING AND 

MAINTENANCE)

 

Q

Clean blower impeller (see CLEANING AND MAINTENANCE)

 

Q

Have service performed by authorised specialist company.

Problem 2

Stove smells strongly and smokes outside.

Cause(s) 

 

Q

Burning-in phase (taking into service)

 

Q

Stove has accumulated dust and/or dirt

Possible solutions

 

Q

Wait to end of burning-in phase and vent sufficiently

 

Q

Suction off any dust deposits from the convection air openings at regular 

intervals

Problem 3

Flue gas discharge when wood is added and during heating phase.

Cause(s)

 

Q

Inspection openings leak

 

Q

Chimney draught too low

 

Q

Flue pipe connection leaks

Possible solutions

 

Q

Check seals and replace (fire door, plaster cover, ..)

 

Q

Check chimney

 

Q

Check connections and if necessary re-seal

Note

Please note that checks on the control system and wiring ma only be 

performed in unit switched dead. Any repairs may only be performed by 

trained specialists.

Tip

If a malfunction message occurs, the cause must first be remedied; the 

unit can be put back into operation by acknowledging the malfunction at the 

internal unit.

Содержание COMO TOUCH

Страница 1: ...Operating Manual COMO TOUCH...

Страница 2: ...TIONS 11 Operating comfort 11 Top efficiency lowest emissions 11 Overheating 11 Low temperature shutdown 11 Electrical excess current protection 11 Automatic cleaning cycle 11 Component monitoring 11...

Страница 3: ...ng of the burn pot daily 15 Empty the ash drawer 15 Cleaning the door glass 15 Cleaning of painted surfaces 15 Cleaning the flame temperature sensor 15 Cleaning flue pipes 16 Clean flue gas collecting...

Страница 4: ...Spare part overview exploded diagram...

Страница 5: ...5 EN 4...

Страница 6: ...Z30494 Hinge shaft 49 N110461 Double ball catch 50 B12301 Auger 51 N111820 Screw motor stepless 52 N107887 Fuse holder 53 Z34124 Ceramic cover plate left 54 B16263 Heat retaining stone left 55 Z34126...

Страница 7: ...s 4 9 Exhaust temperature C 175 3 Chimney draft requirement Pa 0 The owner of small firing systems or the person authorised for the small firing system is to keep the technical documentation and is to...

Страница 8: ...y Q Laundry racks etc must be placed at a sufficient distance to the stove ACUTE DANGER OF FIRE Q When your stove is burning the use of highly inflammable and explosive materials in the same or adjace...

Страница 9: ...or ask your local chimney sweep Stoves type 1 BA 1 Q Suitable for multiple occupancy Note the different country regulations Q These may only be operated with the combustion chamber door closed Q The...

Страница 10: ...with a lignotester internal control Your pellet stove is only approved for the burning of pellets of tested quality Please ask your pellet stove dealer for tested fuel and a list of monitored fuel ma...

Страница 11: ...increased every hour for a short period to blow ash from the burn pot increasing the operational safety The status indicator CLEANING appears on the display Only for stoves with turning grids Every 6...

Страница 12: ...oor for regular inspection and cleaning must be present The flue pipe connection to the chimney has to be air tight Combustion air Every combustion process requires oxygen from the surrounding air Thi...

Страница 13: ...r front panel by simply lifting The front panel is simply hooked Remove the convection fins by lifting slightly The convection fins are only suspended Remove the 2 vertical hexagonal screws used to at...

Страница 14: ...ntrol of your stove is to be assumed by an external room thermostat you have to connect your external room thermostat 1 instead of the standard integrated cable bridge 2 The connected room thermostat...

Страница 15: ...ings Vacuum clean any dust deposits from the convection air openings at regular intervals The stove should be cleaned thoroughly prior to the start of the heating season to prevent excess odour Combus...

Страница 16: ...ended Open and remove the wing nut which serves to secure the firebox lid For ease of disassembly you should hold up the screw through the combustion chamber Open the screw of the sensor tube with an...

Страница 17: ...Clean flue gas fan housing The flue gas fan and the flue pipe connection should be cleaned at least 2 times a year or after about 700 kg of pellets To inspect and clean the flue gas fan the back wall...

Страница 18: ...ompany Problem 2 Stove smells strongly and smokes outside Cause s Q Burning in phase taking into service Q Stove has accumulated dust and or dirt Possible solutions Q Wait to end of burning in phase a...

Страница 19: ...the basic stove functions that are to be checked and ticked off The stove is ready for operation if these functions are ensured Operator instruction This is one of the most important points in the pu...

Страница 20: ...tware version Warranty documents Touchdisplay version Door opener Electrical periphery Connection socket earthed GSM modem present Room thermostat present Function checked Check of system components C...

Страница 21: ...ser and installation manuals valid at the time of purchase Connection must be performed by a specialist for such stoves Any costs incurred by the manufacturer due to unjustified warranty claims are to...

Страница 22: ......

Страница 23: ...23 EN 22...

Страница 24: ...dorf Austria M llerviertel 20 Telefon 43 7582 686 41 Fax DW 43 E Mail verkauf rika at RIKA AT Technical and design changes as well as typesetting and printing errors reserved 2016 RIKA Innovative Ofen...

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