RIKA BACK, Руководство по эксплуатации

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9. GUARANTEE
These warranty conditions are only valid for the following countries: Austria, Germany and Switzerland. Separate conditions imposed by the
importer apply for all other countries. In case of doubt as well as missing or incorrect translations, the German version is the only valid one.
For the purpose of timely damage limitation, the warranty claim on the part of the claimant is to be enforced at the RIKA dealer in writing
using the invoice and stating the purchase date, model name, serial number and reason for complaint.
WARRANTY
5 years on the welded stove body. This exclusively applies to defects in materials and workmanship as well as free replacement. Labour and
travel times are not included in the manufacturer’s warranty.
Only original parts supplied by the manufacturer should be used. Loss of warranty on non-observance!
The precondition for the warranty is that the stove has been installed and commissioned properly according to the User and installation
manuals valid at the time of purchase. Connection must be performed by a specialist for such stoves.
Any costs incurred by the manufacturer due to unjustified warranty claims are to be charged to the claimant.
Wear parts and parts affected by fire are excluded, such as glass, coating, surface coatings (e.g. handles, panels), seals, fire trough, grates,
draught plates, deflector plates, combustion chamber liners (e.g. fireclay), ceramics, natural stone, thermo stone, ignition elements,
sensors, combustion chamber sensors and temperature controller.
Damage arising from non-observance of the manufacturer’s instructions for operation of the unit or any damage that is caused by action
such as overheating, use of non-approved fuels, tampering with the device or the flue gas pipe, electrical excess voltage, an incorrect,
insufficient or excessive flue draught, condensation, non-performance or deficient maintenance and cleaning, non-observance of the
relevant and applicable building regulations, incorrect operation by the user or third parties, transport and handling damage is also
excluded.
THE WARRANTY DOES NOT AFFECT THE STATUTORY WARRANTY PROVISIONS.
02.12.2015