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Chapter 2 Troubleshooting&Maintenance

 

RIGOL 

DS8000-R Service Guide 

Chapter 2

 

Troubleshooting&Maintenance 

 

Basic Troubleshooting 

 

The commonly encountered failures of the oscilloscope and their solutions are listed below. If the 

following problems occur, locate and resolve the problems according to the following steps. If the 

problems still persist, contact 

RIGOL

 and provide your instrument information to us. 

 

1.

 

When I power on the instrument, the instrument stays black and does not display 

anything. 

(1)

 

Check whether the power switch is really on. 

(2)

 

Check whether the power is correctly connected. 

(3)

 

Check whether the fuse is blown. If you need to replace the fuse, use only the specified fuse 

that conforms to the product. 

(4)

 

Restart the instrument after finishing the above inspections. 

(5)

 

If the problem still persists, please contact

 

RIGOL

.

 

 

2.

 

No waveform of the signal is displayed on the externally connected screen. 

(1)

 

Check whether the probe is properly connected to the item under test. 

(2)

 

Check whether there are signals generated from the item to be tested (you can connect the 

probe  compensation  output  signal  to  the  faulty  channel  to  locate  the  problem,  and  then 

determine whether the channel or the item to be tested has a problem). 

(3)

 

Resample the signal. 

 

3.

 

The display of waveform is ladder-like. 

(1)

 

The horizontal time base might be too low. Increase the horizontal time base to improve the 

display effects. 

(2)

 

If the display type is "Vector", the lines between the sample points may cause ladder-like 
display  results.  Click  on  the  function  navigation  icon 

  at  the  lower-left  corner  of  the 

screen  to  enter  the  function  navigation.  Click on  the  "Utility"  icon 

  to  enter  the  utility 

setting menu. Click 

Type

 continuously to select "Dots". 

 

4.

 

The USB storage device cannot be recognized. 

(1)

 

Check whether the USB storage device can work normally. 

(2)

 

Make  sure  the  USB  storage  device  used  is  FAT32-format  Flash  storage  type,  as  this 

instrument does not support USB3.0 and hardware storage type USB storage device. 

(3)

 

Check whether the capacity of the USB storage device is too large. It is recommended that 

the capacity of the USB storage device should not exceed 8 GB for this oscilloscope. 

(4)

 

Restart the instrument and insert the USB storage device to check it. 

(5)

 

If the USB storage device still cannot work normally, please contact 

RIGOL

 

Содержание DS8000-R Series

Страница 1: ...Service Guide DS8000 R Series Digital Oscilloscope Jul 2020 RIGOL TECHNOLOGIES CO LTD...

Страница 2: ......

Страница 3: ...s subject to change without notice RIGOL shall not be liable for either incidental or consequential losses in connection with the furnishing use or performance of this manual as well as any informatio...

Страница 4: ...operators Observe All Terminal Ratings To avoid fire or shock hazard observe all ratings and markers on the instrument and check your manual for more information about ratings before connecting the in...

Страница 5: ...of the instrument clean and dry Prevent Electrostatic Impact Operate the instrument in an electrostatic discharge protective environment to avoid damage induced by static discharges Always ground both...

Страница 6: ...ss of important data Safety Terms on the Product DANGER It calls attention to an operation if not correctly performed could result in injury or hazard immediately WARNING It calls attention to an oper...

Страница 7: ...con to enter the Utility menu first and then clicking the System menu item Content Conventions in this Manual DS8000 R series includes the following models Unless otherwise specified this manual takes...

Страница 8: ...l Cover 4 Disassemble the Hanging Ear 5 Disassemble the Front Panel Assembly 6 Disassemble the Metal Front Panel 7 Disassemble the Probe Board 8 Disassemble the Fan Components 9 Disassemble the Main B...

Страница 9: ...mbling the instrument Please use proper tools and follow the correct steps Take care not to deform the metal structure or get hurt when disassembling the metal structures To avoid causing damage to th...

Страница 10: ...please follow the procedures and take care not to scratch the surfaces of the instrument This manual mainly introduces the disassembly and assembly methods for the DS8000 R series digital oscilloscop...

Страница 11: ...er Cord Connector 16 1020004762 1 Mylar Film 17 1010005841 2 BeCu Fingerstock Slot Mount 2 18 1020004774 23 M3x6 Torx Flat Head Countersunk Screw 19 2010004759 1 Interface Board 20 1020000619 2 BNC Nu...

Страница 12: ...ver Figure 1 1 Disassemble the Metal Cover Part Description 6 screws M3x6 torx flat head countersunk screw used for fastening the metal cover Disassembly Steps 1 Use the T10 screwdriver to remove 6 sc...

Страница 13: ...e the Hanging Ear Part Description 6 screws M3x6 torx flat head countersunk screw used for fastening the two hanging ears not all screws are indicated in the above figure Disassembly Steps 1 Use the T...

Страница 14: ...4 Disassemble the Front Panel Assembly Part Description 2 screws M3x6 torx flat head countersunk screw used for fastening the front panel assembly Disassembly Steps 1 Use the T10 screwdriver to remov...

Страница 15: ...gure 1 5 Disassemble the Metal Front Panel Part Description 4 screws M3x6 torx pan head combination screw used for fastening the metal front panel Disassembly Steps 1 Use the T10 screwdriver to remove...

Страница 16: ...obe Board Figure 1 6 Disassemble the Probe Board Part Description 5 screws M3x6 torx flat head countersunk screw used for fastening the probe board Disassembly Steps 1 Use the T10 screwdriver to remov...

Страница 17: ...at head countersunk screw used for fastening the fan components Disassembly Steps 1 Use the T10 screwdriver to remove 4 screws that secure the fan component 2 Take off the fan components gently Tip Wh...

Страница 18: ...combination screw used for fastening the main board Disassembly Steps 1 Use the T10 screwdriver to remove 3 screws that secure the main board 2 Use the T10 screwdriver to remove 12 screws that secure...

Страница 19: ...ndicated in the above figure Disassembly Steps 1 Use the T10 screwdriver to remove 4 screws that secure the isolation board 2 Take off the isolation board gently 3 Use the 5 mm hexagon wrench socket t...

Страница 20: ...3 screws used for fastening the SMA cable Disassembly Steps 1 Use the 8mm hexagon wrench socket to remove 3 screw that secure the SMA cable 2 Remove the SMA cable gently Tip Before disconnecting the S...

Страница 21: ...ion screw used for fastening the interface board Disassembly Steps 1 Use the T10 screwdriver to remove 4 screws that secure the interface board 2 Take off the interface board gently Tip Before disconn...

Страница 22: ...00 R Service Guide Assembly Procedures The assembly procedures are simply the reversal of the disassembly procedures Check whether the cables are correctly connected and whether all the screws are ins...

Страница 23: ...you can connect the probe compensation output signal to the faulty channel to locate the problem and then determine whether the channel or the item to be tested has a problem 3 Resample the signal 3 T...

Страница 24: ...nue to operate the instrument Besides regular test and calibration should be performed to ensure the accuracy of its performance 4 Arrange the instrument properly after you complete the operation 5 Ke...

Страница 25: ...do not expose it to caustic liquids WARNING To avoid short circuit resulting from moisture or personal injuries ensure that the instrument is completely dry before connecting it to the power supply En...

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