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Chapter 2 Troubleshooting&Maintenance

 

 

RIGOL

 

                  
DS2000 Service Guide   

2-1 

Chapter 2

 

Troubleshooting&Maintenance 

 

Troubleshooting 

 

The commonly encountered failures and their solutions are listed below. When you 

encounter those problems, please solve them following the corresponding steps. If 

the problem remains still, please contact 

RIGOL

 and provide your device information 

(acquisition method: Utility 

 System 

 System Info).   

 

1.

 

The screen is still dark (no display) after power on:   

(1)

 

Check whether the power is correctly connected. 

(2)

 

Check whether the power switch is really on. 

(3)

 

Check whether the fuse is burned out. If the fuse needs to be changed, 

please use the specified fuse. 

(4)

 

Restart the instrument after finishing the above inspections. 

(5)

 

If it still does not work correctly, please contact

 

RIGOL

.

 

 

2.

 

The signal is sampled but no waveform of the signal is displayed: 

(1)

 

Check whether the probe is correctly connected to the signal connecting 

wire.   

(2)

 

Check whether the signal connecting wire is correctly connected to the BNC 

(namely channel connector).   

(3)

 

Check whether the probe is correctly connected to the item to be tested.   

(4)

 

Check whether there are signals generated from the item to be tested (you 

can connect the probe compensation signal to the problematic channel to 

determine which has problem, the channel or the item to be tested). 

(5)

 

Resample the signal. 

 

3.

 

The tested voltage amplitude is greater or lower than the actual value 

(note that this problem usually occurs when probe is used):   

Check whether the attenuation coefficient of the channel complies with the 

attenuation ratio of the probe.   

 

4.

 

There is waveform display but not stable: 

(1)

 

Check the trigger signal source: check whether the Source item at the 

trigger panel complies with the signal channel actually used.   

(2)

 

Check the trigger type: general signals should use “Edge” trigger and video 

signal should use “Video” trigger. Only when the proper trigger type is used, 

can the waveform be displayed stably.   

(3)

 

Change the trigger holdoff setting.   

 

5.

 

No display after pressing RUN/STOP: 

Check whether the MODE at the trigger panel (TRIGGER) is on “Normal” or 

“Single” and whether the trigger level exceeds the waveform range. If yes, set 

the trigger level to the middle or set the MODE to “Auto”. 

Содержание DS2000 Series

Страница 1: ...RIGOL Service Guide DS2000 Series Digital Oscilloscope Feb 2014 RIGOL Technologies Inc...

Страница 2: ......

Страница 3: ...OL shall not be liable for losses caused by either incidental or consequential in connection with the furnishing use or performance of this manual as well as any information contained Any part of this...

Страница 4: ...ead to high voltage since it has the isobaric electric potential as ground Observe All Terminal Ratings To avoid fire or shock hazard observe all ratings and markers on the instrument and check your m...

Страница 5: ...damages to the device or personal injuries it is important to operate the device away from an explosive atmosphere Keep Product Surfaces Clean and Dry To avoid the influence of dust and or moisture in...

Страница 6: ...t could result in damage to this product or other property Terms on the Product These terms may appear on the Product DANGER indicates an injury or hazard may immediately happen WARNING indicates an i...

Страница 7: ...eform can be recorded 56 Mpts maximum memory depth option and 14 Mpts standard memory depth 256 degree gray scale display Low noise 500 V div to 10 V div ultra wide vertical dynamic range 8 0 inches W...

Страница 8: ...he Instrument 1 2 Disassemble the Rear Cover 1 3 Disassemble the Rear Metal Cover 1 4 Disassemble the Fan 1 5 Disassemble the Power Module 1 6 Disassemble the Front Panel and Knobs 1 7 Disassemble the...

Страница 9: ...lease wear anti static wrist strap or make other anti static precaution when disassembling the instrument Please use proper tools and follow the correct steps Take care not to deform the metal structu...

Страница 10: ...trument When disassembling or assembling the instrument please follow the procedures and take care not to scratch the surfaces of the parts The recommended disassemble procedures are as follows Disass...

Страница 11: ...e handle groove 2 screws PM SW FW3 8 torx pan head screw assembly one on the inner side of the left and right supporting legs respectively at the supporting legs at the bottom of the cover Dsiassemble...

Страница 12: ...ur on the top and bottom respectively fixing the front metal panel and rear metal cover Disassemble Steps 1 Remove the 8 screws fixing the front metal panel and rear metal cover using the screw driver...

Страница 13: ...4 screws PTF5 10 torx countersunk head self tapping screw fixing the fan Disassemble Steps 1 Remove the 4 screws fixing the fan using the screw driver T10 Tip Pay attention to the direction of the fan...

Страница 14: ...cover 4 screws PM SW FW3 6 torx pan head screw assembly fixing the power module note that one screw is not marked out in the figure Disassemble Steps 1 Remove the 4 screws fixing the power cover usin...

Страница 15: ...ad screw assembly fixing the front panel Dsiassemble Steps 1 Remove the 9 knobs 2 Remove the 9 screws fixing the front panel using the screw driver T10 3 Take off the front panel gently Tip When remov...

Страница 16: ...g the main keyboard Disassemble Steps 1 Remove the 2 screws fixing the left keyboard using the screw driver T10 2 Remove the 5 screws fixing the main keyboard using the screw driver T10 3 Remove the l...

Страница 17: ...emble the LCD Figure 1 8 Disassemble the LCD Part Explanation 4 screws nichel plated FM3 6 C1018 torx countersunk head screw fixing the LCD Disassemble Steps Remove the 4 screws fixing the LCD using t...

Страница 18: ...nation 1 screw M3 6 pan head torx fixing the top key support Disassemble Steps 1 Remove top key clip soldered onto the top key board 2 Remove the top key spacer top knobs and top key board in order 3...

Страница 19: ...ps 1 Remove the 15 screws fixing the main board and front metal panel using the screw driver T10 2 Remove the 3 nuts and washers at the BNC port at the front metal panel using the BNC socket and the 5...

Страница 20: ...assemble procedures Check whether the cables are correctly connected and whether all the screws are installed after each step of assemble You are recommended to follow the order and method introduced...

Страница 21: ...C namely channel connector 3 Check whether the probe is correctly connected to the item to be tested 4 Check whether there are signals generated from the item to be tested you can connect the probe co...

Страница 22: ...USB Check the IO Setting in Utility to make sure whether the setting in USB Device matches the device currently connected If needed restart the oscilloscope 8 The USB storage device can not be recogn...

Страница 23: ...on should be performed to ensure the accuracy of the performance 4 Arrange the instrument properly after you finish the operation of the instrument 5 Keep the relative accessories of the instrument pr...

Страница 24: ...s To clean the exterior surface perform the following steps 1 Disconnect the instrument from all power sources 2 Clean the loose dust on the outside of the instrument with a lint free cloth with a mil...

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