Rigmaster MTS-T4-LG200, Руководство пользователя

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LG200 Owner's Manual Warranty
Page 55
MTS-T4-LG200-Owners-Manual-052815
If the Dealer is in doubt as the whether the repair is warrantable or not, it is the
Dealer
’s responsibility to contact RigMaster Power International Ltd. RigMaster
Power International Ltd. reserves the right to, and final determination of, whether
a repair can be claimed as warranty.
Use of Aftermarket Components for Warranty Repairs
At no time shall a RigMaster Dealer use aftermarket parts for warrantable repairs
on a Rig Master APU. The use of aftermarket components for warranty repairs is
strictly prohibited by RigMaster Power International Ltd. At no time shall a Dealer
manufacture their own parts, including but not limited to, air conditioning hoses,
brackets and fittings.
Transfer of Warranty
It is the Dealer
’s responsibility to notify RigMaster Power International Ltd. of a
change of ownership when a RigMaster APU has been sold by the first Owner to
a second Owner. The Dealer must inform RigMaster Power by means of a
written notice with both original Owner
’s information and new Owner’s
information so all records can be updated for warranty purposes. When the APU
has been removed and sold to a new Owner with remaining warranty, the Dealer
must transfer and inspect the APU installation and notify RigMaster Power
International Ltd. in writing of the transfer of warranty.
Customer Assistance Procedure
To obtain warranty repairs you must request the needed repairs within the
warranty period from an authorized RigMaster Dealer.
A reasonable time must be allowed to perform the warranty repair after taking the
unit to an authorized Dealer location. Repairs will be performed during normal
business hours.
To ensure your complete satisfaction the following procedures must be followed
in the event you have a problem:
1. Contact the nearest (most convenient) RigMaster Dealer to schedule a
warranty service appointment. Prior to contact have the following
information available:
i.
Unit serial number
ii. Hour meter reading
iii. In service (Purchase) date
iv. Nature of problem.
2. Deliver unit to Dealer for service. Upon completion of repairs review and
sign the Dealer work order, keeping a copy for reference.