Phoenix HT User Manual
© 2007–2012 Rigaku Automation, Inc.
9
401718 Rev A
1.4. Potential Hazards
The following areas of operation may be associated with hazards to persons and equipment.
Contact the Rigaku Automation Service Department for assistance if you have questions about
safe operation of the instrument.
WARNING: Always disconnect the system from electrical power prior to servicing, cleaning,
or moving this equipment.
Networking
Using the Control Software
Electric power hazards
Moving the Phoenix HT system from cold to warm areas
Opening enclosure access doors
If a failure occurs in the Phoenix HT system, contact the Rigaku Automation Service Department
for failure repair.
1.4.1 Networking
The control computer and the Database Server are networked together. The Database Server can
be connected to an external network.
CAUTION: DO NOT connect the control computer directly to an external network. Make
any external network connection for the Phoenix system through the Database Server.
The control computer is connected via Ethernet to the Database Server.
1.4.2 Electric Power Hazards
The Phoenix HT
system operates using 100-240 VAC. Keep any moisture or foreign objects out of
the enclosures. Do not apply power to the equipment in wet environments or when moisture may
have entered the equipment.
WARNING. Risk of Electrical Shock. DO NOT open the electrical enclosure. The
electrical enclosure is a factory service item ONLY.
1.4.3 Moving the Phoenix HT System from Cold to Warm Areas
Condensation may form on interior surfaces when the equipment is moved from a cold room to a
warm room. Ensure that the equipment has reached ambient temperature before operating.
1.5. Rigaku Service and Support
Our in-house service personnel and application scientists back our field service force; we are
ready to serve you.
Contact us through the help desk, email, or online requests.
Service help desk
General: 1-888-362-2324 (answered 24/7) [281-362-2300 x 132]
European-based single-crystal customers: +(44) 1732 765 008
By e-mail:
General:
