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System Requirement

Operating systems (64-Bit):

·

Microsoft Windows 8.1 (Pro, Enterprise)

·

Microsoft Windows 10 (Pro, Enterprise)

·

Microsoft Windows Server 2012

·

Microsoft Windows Server 2016

·

Microsoft Windows Server 2019

·

(Apple macOS with Parallels Desktop)

Minimum hardware requirements:

·

CPU: Intel Core i3-2100 / Athlon II X2 340

·

RAM: ≥4 GB

·

Free disk space: 120 GB

·

Display resolution: 1280 x 1024

Recommended for using one printer:

·

CPU: Intel i5-7500 or newer / AMD Ryzen 5 1600 or newer

·

RAM: ≥8 GB

·

Free disk space: 120 GB SSD

·

Display resolution: 1920 x 1080

Recommended for using multiple printers:

·

CPU: Intel i9-9900K or newer / AMD Ryzen 7 3800X or newer

·

RAM: ≥16 GB

·

Free disk space: 512 GB NVME

·

Display resolution: 1920 x 1080

Installation and operation:

USB port for hardware dongle required; LAN adapter, TCP/IP for network access required, software-based
licenses require internet access

Interfaces:

Ethernet, TCP/IP, USB, FireWire

Use in virtualized environments:
Software based licenses:

Operation of the ColorGATE software on virtual machines is not permitted with software based
licenses.

Hardware based licenses ("hardware dongle"):

If the virtualization solution supports USB, ColorGATE software can usually be operated with
hardware based licenses. Please note, however, that ColorGATE cannot provide support for
problems that occur in the context of the virtualization solution. There may be restrictions when
printers, measuring devices or cutting plotters are connected via USB. In addition, the hardware
requirements must be exclusively available as resources for the virtual machine to ensure a high-
performance operation of the software. For these reasons, we recommend using virtualized
environments for testing purposes only.

Please check the ColorGATE Web page for the detailed operating environment.
(

https://www.colorgate.com/

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Содержание Ri 2000

Страница 1: ...efore you use this machine and keep it handy for future reference For safe and correct use be sure to read Safety Information for This Machine in this manual before using the machine Safety Information and Quick Installation Guide ...

Страница 2: ......

Страница 3: ...Ink 11 Safety Labels of This Machine 13 Positions of WARNING and CAUTION labels 13 Front 13 Back 13 Goggles and gloves 14 Caution hot surface 14 Head Cleaning JIG 15 Waste ink bottle 15 Symbols for Power Switch 15 User s Notes 15 2 Information for This Machine 16 Laws and Regulations 16 Legal Prohibition 16 FCC Statement USA 16 Note to Users in California USA 16 3 Quick Installation Guide 17 Check...

Страница 4: ...or the machine 35 Case1 For connecting directly to the printer from a PC that is not parts of a network 35 Case2 For DHCP setup 37 Usage of ColorGATE Productionserver 38 Register as a user on the ColorGATE Service Support website 38 Download software of ColorGATE RIP MIM files 38 Start RIP Software Hardware Dongle 41 Start RIP Software Software Dongle 41 License Update 41 Setup driver 42 Print met...

Страница 5: ...Make sure that you always copy or have backups of the data registered in this machine Documents or data might be erased due to your operational errors or malfunctions of the machine In no event will the manufacturer be responsible for any documents created by you using this machine or any results from the data executed by you Notes The manufacturer will not be responsible for any damage or expense...

Страница 6: ...symbols for this machine are as follows Prohibition Caution Warning Pinch Point Caution risk of electric shock Caution risk of having hands or arms caught Keep out of reach of children Prohibition of disassembly General mandatory action sign Wear eye protection Wear protective gloves ...

Страница 7: ...5 Do not touch Caution hot surface ...

Страница 8: ...s or containers holding water or any other liquids on or close to this machine Fire or electric shock may result from spillage or if such objects or substances fall inside this machine Keep the machine away from condensation and dust Otherwise a fire or an electric shock might occur Do not place the machine on an unstable or tilted surface If it topples over an injury may occur Do not obstruct the...

Страница 9: ... result in fire or electric shock Do not use extension cords Doing so may result in fire or electric shock Do not use a power cord that has been damaged broken or modified Also do not use a power cord that has been trapped under heavy objects pulled hard or bent severely Doing so may result in fire or electric shock It is dangerous to handle the power cord plug with wet hands Doing so may result i...

Страница 10: ...eat Be sure to disconnect the plug from the wall outlet and clean the pins and the area around the pins at least once a year Allowing dust to build up on the plug constitutes a fire hazard When maintaining the machine always turn off the power at the back of the machine Power source 100 120 Vac 2 5 A 50 60 Hz Voltage must not fluctuate more than 10 Please be sure to connect the power cable to a po...

Страница 11: ... it While moving the machine take care that the power cord does not get caught under the machine Failing to take these precautions may result in fire or electric shock When lifting and lowering the front cover be sure to hold the part shown below Be careful so that your hand or any other part of your body is not caught with the front cover Handling the machine s interior Do not remove any covers o...

Страница 12: ...reatment liquid avoid getting anything on your clothing If you do wash the stained area with cold water When replacing a cartridge containing ink cleaning solution or pretreatment liquid avoid getting anything on your clothing If you do wash the stained area with cold water When replacing a cartridge containing ink cleaning solution or pretreatment liquid avoid getting anything on your skin If you...

Страница 13: ...ic be careful so that your hand or any other part of your body does not come in contact with ink If your skin comes in contact with ink wash the affected area thoroughly with soap and water If your clothing comes into contact with ink wash the stained area with cold water Maintenance Cleaning the Units and Disposing of Waste Ink When maintenance is performed the carriage may move while the front c...

Страница 14: ...ntainers for ink cleaning solutions pretreatment liquids and components that have been in contact with ink out of reach of children When replacing a waste ink bottle avoid getting anything on your clothing If otherwise wash the stained area with cold water When replacing a waste ink bottle avoid getting anything on your skin If otherwise wash the affected area thoroughly with soap and water ...

Страница 15: ...ful your hands or any other part of your body is not caught with the front cover 3 Be careful your hands or any other part of your body is not caught with the platen 4 Be careful your hands or any other part of your body is not caught with the platen base 5 Moving parts can crush and cut Keep hands clear Do not operate with the guard removed Back 1 The machine weighs around 140 kg 308 lb Be sure t...

Страница 16: ...14 Goggles and gloves 1 5 Be sure to wear commercially available goggles and gloves Caution hot surface 1 5 Caution hot surface 4 1 3 2 5 1 2 3 4 5 ...

Страница 17: ...are used for this machine are as follows POWER ON POWER OFF STANDBY User s Notes During operation do not touch the carriage Do not put your hand into the gap between the top cover and platen For information about how to use the heat press device see the User Manual When removing the fabric be careful so that your clothing is not stained with ink If your clothing comes into contact with ink wash th...

Страница 18: ...d can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Caution Changes or modifications not expressly approved by ...

Страница 19: ...JIG Head protect covers 2 All items other than the printer are packaged in an Accessory Box inside the printer box Keep all accessory items nearby for future use NOTE This is the basic accessory kit included with all printers and your accessory kit may include additional items About Manuals For details about how to use this machine and for the maintenance settings and troubleshooting thereof see t...

Страница 20: ...t and Right View 1 Front cover 2 Platen 3 Touch panel 4 White ink cartridges 5 Color ink cartridges 6 Sub power button 7 USB A port 3 0 Rear View 1 Ethernet port 2 Waste ink bottle connector 3 Main power switch 4 Power connector ...

Страница 21: ...er an injury may occur Do not obstruct the machine s vents Doing so may overheat internal components and might cause a fire Ensure adequate ventilation to keep the occupational exposure in the workplace in line with the occupational exposure guidelines such as ACGIH in the region If necessary provide local ventilators for required ventilation Recommended ventilation 150 m3 h The required ventilati...

Страница 22: ...for using and servicing the machine Use at an altitude of 2 500 m or less Heat Press or conveyer dryer for heat curing the ink THIS NEEDS ITS OWN CIRCUIT Stable Sturdy and Level Table for the 140 kg 308 lb printer Computer with Windows 8 1 or Windows 10 operating system Graphics software installed in the computer such as Photoshop CorelDraw Photoshop Elements or Illustrator High Volume Low Pressur...

Страница 23: ...entation See the arrows on the shipping box 2 Remove the poly wrap and strapping 3 Remove the top lid upper foam and separator sleeve 4 Place the printer on your table IMPORTANT Do not lift by the platen or platen base lift from box with the help of 6 people Be sure to hold the parts indicated by the decals on the side of the machine The same labels are also attached to the left side There is a ha...

Страница 24: ...picture above might be slightly different than the actual waste ink bottle included with the product 3 Remove the tape and towel from the waste ink bottle connector and then connect the two waste ink tubes to the waste ink bottle connectors on the right back side of the printer NOTE Push the tube all the way through until it stops Otherwise the waste ink may clog causing a malfunction Waste ink bo...

Страница 25: ...Install the waste ink bottle vertically If installed horizontally the waste ink inside could leak out The waste ink bottle shown in the picture above might be slightly different than the actual waste ink bottle included with the product Connect the waste ink tube straight to the waste ink bottle If the waste ink tube is bent or twisted ink could become clogged inside the tube and thus could cause ...

Страница 26: ...idge cover During the initial ink charge if you lift the cover the procedure will pause To resume hold the power button down to reboot the printer Agitate all the white cartridges before inserting them into the printer and then begin the fill process For white ink insert two W1 and W2 ink cartridges You can insert each ink cartridge into either of the designated slots NOTE Push the cartridges all ...

Страница 27: ...ent severely Doing so may result in fire or electric shock It is dangerous to handle the power cord plug with wet hands Doing so may result in electric shock Touching the pins of the power plug with anything metallic constitutes a fire and electric shock hazard The supplied power cord is for use with this machine only Do not use it with other appliances Doing so may result in fire or electric shoc...

Страница 28: ...form initial ink charging if the ink is not charged Initial ink charging performs both white and color at the same time and it takes about 20 minutes NOTE During initial ink charging do not lift the front cover During initial ink charging if it is paused by lifting the front cover hold down the sub power button to reboot printer ...

Страница 29: ...g proceed to the next step Attaching the Platen 1 Attach the platen The two protrusions on the back of the platen should be set correctly into the holes in the platen base There is a hole on the back side of the platen base that has a guide shape When setting the platen it is easier to insert the pin to the back side when viewed from the front of the machine ...

Страница 30: ...28 Network Connection 1 Insert the ethernet cable into the Ethernet port 2 Configure the network settings For details about configuring such settings see the User Manual ...

Страница 31: ...d area with cold water When replacing a cartridge containing ink cleaning solution or pretreatment liquid avoid getting anything on your clothing If you do wash the stained area with cold water When replacing a cartridge containing ink cleaning solution or pretreatment liquid avoid getting anything on your skin If you do wash the affected area thoroughly with soap and water When removing a cartrid...

Страница 32: ...he maintenance for the print head This may cause a printer malfunction Make sure you always have a new ink cartridge Install it soon after the message about replacement appears About ink cartridges Ink cartridges comply with the manufacturer s safety specifications To ensure safety and reliability use genuine ink cartridges Do not reuse the ink cartridges Using ink cartridges Do not open the packa...

Страница 33: ...in the direction of the left and right rotation as shown in Figure 1 Make the ink cartridge reciprocate for 50 seconds in the direction of the rotation of the arrow in Figure 1 in the left and right directions Shake speed is the speed of two reciprocations per second Figure 1 Disposing a Depleted Ink Cartridge Dispose of a Depleted Ink Cartridge and Cleaning cartridge in accordance with applicable...

Страница 34: ...in If otherwise wash the affected area thoroughly with soap and water Be sure to wear commercially available goggles and gloves when performing the following maintenance Cleaning the maintenance unit nozzle plate wiper blade left pan encoder strip and guide rod Replacing the left and right pan ink supply unit maintenance unit ink cartridges and waste ink bottle About waste ink Do not open a waste ...

Страница 35: ...talling ColorGATE Productionserver This machine uses ColorGATE Productionserver for printing ColorGATE Productionserver must be installed on your PC Follow the steps below to install ColorGATE Productionserver ...

Страница 36: ... access required software based licenses require internet access Interfaces Ethernet TCP IP USB FireWire Use in virtualized environments Software based licenses Operation of the ColorGATE software on virtual machines is not permitted with software based licenses Hardware based licenses hardware dongle If the virtualization solution supports USB ColorGATE software can usually be operated with hardw...

Страница 37: ...IP address of your PC 1 Open the command prompt dialogue box on your PC 2 Type ipconfig in the first line in the command prompt 3 In the Ethernet adapter Ethernet section use the IP address but change the last 3 digits to a number that will be unique to the printer and the Subnet Mask In the example below we took 192 168 0 2 and will assign 192 168 0 3 to the printer 4 Proceed to Step 1 in Configu...

Страница 38: ...36 2 Press OPTION 3 Press IP ADDRESS 4 Enter the new IP address and subnet mask 5 Press CHANGE ...

Страница 39: ...7 Case2 For DHCP setup 1 Press the Setting tab on the touch panel of this machine 2 Press OPTION 3 Press IP ADDRESS 4 Press ENABLE to add the printer to an existing network Check the assigned IP ADDRESS ...

Страница 40: ...the address bar of your web browser enter the following URL and press the Enter key https support colorgate com 3 Click User Products 4 Click User registration 5 Enter Email address Password and Confirm password 6 Click Next An assistant will guide you through the next steps Download software of ColorGATE RIP MIM files Note If the email you received when you execute User registration contains a do...

Страница 41: ...load and then click MIM packages Profile targets 5 Click MIM Packages Profiles and Linearizations 6 Click Production Profiles 7 Click Ricoh 8 Click Ricoh Ri 2000 9 Click Download of PS_Ricoh_Ri_2000_Combi MIM cmp and then save the file in your local PC The file name is subject to change ...

Страница 42: ... Software updates 11 Click Update V of PRODUCTIONSERVER The latest version name is entered in 12 Click Download for PS SetupV exe and then save the file in your local PC The latest version name is entered in 13 Double click PS SetupV exe ...

Страница 43: ...r details about activation see the manual or help file for ColorGATE Productionserver Start RIP Software Software Dongle 1 Go to https support colorgate com 2 If you are not logged in to your user profile click Login to log in using your email address and password 3 Go to your user profile and select the Licenses tab 4 Select the desired license number 5 In the License section you will find the co...

Страница 44: ...42 For details about updating the license file see the manual or help file of ColorGATE Productionserver Setup driver 1 Click Printer and then click New ...

Страница 45: ...indow is not displayed properly read the following sentences For your chosen printer you can import MIM combinations which can be found on ColorGATE Service Support website The MIM combination contains presettings for media ink and metamodes available for your printer You do not need to do this now ...

Страница 46: ...44 4 Select the MIM file and then click Next Example Filename of RICOH Ri2000 MIM package cmp 5 Check on All in Media and then click Next 6 Click Next ...

Страница 47: ... properly read the following sentences For your chosen printer you can import MIM combinations which can be found on ColorGATE Service Support website The MIM combination contains presettings for media ink and metamodes available for your printer You do not need to do this now ...

Страница 48: ... install window is displayed follow the instructions displayed to install Data Collector Module When the installation of Data Collector Module is finished double click the icon of Data Collector Module created on the desktop to complete the printer and user registration to use it For details about how to setup and operate the Data Collector Module see the Data Collector Module manual You can view ...

Страница 49: ...47 10 Click Next 11 Click Next ...

Страница 50: ...48 12 Click Finish Print method 1 Drag drop your job file s from Windows Explorer into the Job queue Job file s ...

Страница 51: ...en right click the selected job 3 Click Print For details about loading jobs see the manual or help file of ColorGATE Productionserver Change of print mode 1 Select the job in the Job archive and then right click the selected job 2 Click Settings ...

Страница 52: ...50 3 Click the Media in Color tab and then select the Garment color 4 Click the Metamode and then select the print mode ...

Страница 53: ...de Superspeed 600x300 dpi 1pass Fastest print mode Speed 600x600 dpi 2pass Fastest print mode with default resolution Fine 600x600 dpi 4pass Standard print mode recommended as default Superfine 1200x1200 dpi 8pass High definition print mode Recommended image photograph Superfine color burst 1200x1200 dpi 8pass High definition and vivid color print mode Recommended image illustration and graphic ...

Страница 54: ...er registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries The proper names of the Windows operating systems are as follows The product names of Windows 8 1 are as follows Microsoft Windows 8 1 Microsoft Windows 8 1 Pro Microsoft Windows 8 1 Enterprise The product names of Windows 10 are as follows Microsoft Windows 10 Home Microsoft Windows 10 Pro ...

Страница 55: ...pareil et conservez le à portée de main pour pouvoir le consulter ultérieurement Pour votre sécurité et pour une utilisation correcte de l appareil veuillez lire dans ce manuel les Consignes de sécurité pour cet appareil avant de l utiliser Consignes de sécurité ...

Страница 56: ......

Страница 57: ...ion du cordon d alimentation et des prises électriques 6 Manipulation de l appareil principal 7 Manipulation de l intérieur de l appareil 9 Manipulation des consommables 9 Réglage 10 Retrait de la toile 10 Maintenance nettoyage des unités et élimination de l encre usagée 11 Étiquettes de sécurité de cet appareil 12 Emplacements des étiquettes AVERTISSEMENT et ATTENTION 12 Avant 12 Arrière 12 Des l...

Страница 58: ...s fournis avec celui ci Assurez vous d avoir une copie ou une sauvegarde des données enregistrées sur l appareil Il est possible que des documents ou des données soient effacés en raison d erreurs d utilisation ou de dysfonctionnements de l appareil En aucun cas le fabricant ne saurait être tenu responsable des documents que vous avez créés à l aide de cet appareil ou des résultats des données exé...

Страница 59: ...eil sont les suivantes Interdiction Attention Avertissement Point de pincement Attention risque d électrocution Attention risque de coincement des mains ou des bras Gardez hors de portée des enfants Interdiction de démontage Signe général d action obligatoire Porter des lunettes de protection Porter des gants de protection ...

Страница 60: ...4 Ne pas toucher Attention surface chaude ...

Страница 61: ...u de récipients contenant de l eau ou tout autre liquide sur l appareil ou à proximité Si de tels objets ou substances venaient à pénétrer dans l appareil il pourrait en résulter un incendie ou une électrocution Tenez l appareil à l écart de la condensation et de la poussière Faute de quoi un choc électrique ou un incendie pourrait se déclencher Ne placez pas l appareil sur une surface instable ou...

Страница 62: ...ovoquer un incendie ou une électrocution N utilisez pas d adaptateurs multiprises Cela risquerait de provoquer un incendie ou une électrocution N utilisez pas de rallonges Cela risquerait de provoquer un incendie ou une électrocution N utilisez pas de cordons d alimentation endommagés rompus ou modifiés Par ailleurs n utilisez pas de cordons d alimentation qui ont été coincés sous des objets lourd...

Страница 63: ... du câble d alimentation est entièrement enfoncée dans la prise murale Lorsque des fiches sont partiellement insérées la connexion est instable et cela peut entraîner une dangereuse accumulation de chaleur Assurez vous de débrancher la fiche de la prise murale et de nettoyer les broches ainsi que la zone se trouvant à proximité au moins une fois par an L accumulation de poussière sur la prise cons...

Страница 64: ...rocution Ne touchez pas cet appareil si la foudre a frappé à proximité Cela risquerait de provoquer une électrocution L appareil pèse environ 140 kg 308 lb Il faut au moins six personnes pour soulever l imprimante Soulevez l appareil lentement lorsque vous le déplacez afin de ne pas vous fatiguer Une manipulation brusque pour le soulever ou le déposer peut causer des blessures Débranchez l apparei...

Страница 65: ...s jeunes enfants Si ces matériaux entrent en contact avec la bouche ou le nez ils peuvent entraîner une asphyxie En cas d ingestion ou d inhalation d encre de liquide de nettoyage ou de prétraitement ou de contact oculaire avec ces produits suivez la procédure de la fiche de données de sécurité SDS correspondante Téléchargez la SDS sur le site internet suivant https www ricoh com environment msds ...

Страница 66: ...te consigne pourrait provoquer l apparition de taches d encre ou de solution de nettoyage sur vos mains et vos doigts Lorsque vous secouez une cartouche qui contient de l encre du liquide de nettoyage ou de prétraitement veillez à ne pas mettre en péril ou tacher votre environnement Cela pourrait causer des blessures ou des taches sur le mobilier Ne la frappez pas ou ne la laissez pas tomber lors ...

Страница 67: ...tien et installez correctement les pièces et les couvercles Le non respect de cette consigne de travail fiable peut provoquer des blessures ou un dysfonctionnement Lorsque vous utilisez un tournevis veillez à ne pas vous blesser avec la pointe du tournevis Si l encre usagée entre en contact avec vos yeux lavez les immédiatement à l eau courante Consultez un médecin si nécessaire Gardez la bouteill...

Страница 68: ...ttention à ne pas vous coincer les mains ou une autre partie du corps dans le capot avant 3 Les pièces mobiles peuvent écraser et couper N approchez pas les mains Ne faites pas fonctionner avec le carter retiré 4 Veillez à ne pas coincer vos mains ou toute autre partie de votre corps par la base de la table d platine 5 Faites attention à ne pas vous coincer la main ou une autre partie du corps dan...

Страница 69: ...13 Des lunettes et des gants 1 5 Veillez à porter des lunettes et des gants disponibles dans le commerce Attention surface chaude 1 5 Attention surface chaude 4 1 3 2 5 1 2 3 4 5 ...

Страница 70: ...isés pour cet appareil sont les suivants SOUS TENSION HORS TENSION ETRE PRÊT Remarques pour l utilisateur Ne touchez pas le chariot pendant le fonctionnement Ne placez pas votre main dans l ouverture entre le capot supérieur et la platine Pour toute information sur le fonctionnement de la presse à chaud consultez le manuel de l utilisateur Lors du retrait de la toile veillez à ne pas tacher vos vê...

Страница 71: ... 2020 Ricoh Co Ltd ...

Страница 72: ...Printed in Korea EN US J104 6600B ...

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