2. Troubleshooting
This chapter provides solutions for installation RIP software.
If Installation Fails
Dialog boxes appear after installation starts.
When the following dialog boxes appear after installation starts, click [OK].
Your computer does not connect to the network.
For activation, connect the computer to the network.
An antivirus program is preventing the machine from connecting to your computer.
• Antivirus programs may prevent client computers from downloading the RIP software.
• Add the program to the exclusion list in the application settings. For details about how to add
programs to the exclusion list, see the antivirus software Help.
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