Cause
Solution
The cause is displayed on the screen of
the control panel.
Check the error message or warning status on the control
panel, and then take the required action. For details
about solutions, see page 431 "Messages Displayed
When You Use the Printer Function".
The interface cable is not connected
correctly.
For details about how to connect interface cables
correctly, see "Connecting to the Interface", Device
Management.
The correct interface cable is not being
used.
The type of interface cable you use depends on the
computer. Be sure to use the correct one. If the cable is
damaged or worn, replace it. For details about the
interface cable, see "Connecting to the Interface", Device
Management.
The interface cable was connected after
the power was turned on.
Connect the interface cable before turning on the power.
The login user name, login password, or
driver encryption key is invalid.
Check the login user name, login password, or driver
encryption key.
Advanced encryption has been set using
the extended security function.
Check the extended security function settings. For details
about extended security function settings, see "Specifying
the Extended Security Functions", Security Guide.
When the Data In indicator does not light
up or flash after a print job starts, data is
not being sent to the machine.
• When a cable is used to connect the computer
directly to the machine, check whether the print
ports are configured correctly.
• When the computer is connected to the network,
ask your administrator about the computer's
network connection.
If printing does not start, contact your service representative.
Other Printing Problems
This section describes likely causes of and possible solutions for problems that can occur when printing
from a computer.
11. Troubleshooting
482
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Страница 20: ...1 How to Read the Manuals 18 ...
Страница 23: ...DHCP Option 204 Manuals for This Machine 21 ...
Страница 26: ...2 Manuals Provided with This Machine 24 ...
Страница 76: ...3 Useful Functions 74 ...
Страница 146: ...4 Getting Started 144 ...
Страница 272: ...6 Paper Specifications and Adding Paper 270 ...
Страница 360: ...8 Print 358 ...
Страница 501: ...When L is displayed DWP559 Clearing Misfeeds 499 ...
Страница 502: ...When Mc1 Mc4 is displayed BQL010S When Mc5 or Mc6 is displayed BQL011S 11 Troubleshooting 500 ...
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