Troubleshooting
120
7
Cannot connect to the Scan-
Router delivery software.
The ScanRouter delivery soft-
ware may not be supported by
the machine.
Update to the latest version of
the ScanRouter delivery soft-
ware.
Cannot access the machine us-
ing ScanRouter EX Profes-
sional V2.
ScanRouter EX Professional V2 does not support user authen-
tication.
Cannot log off when using the
copying or scanner functions.
The original has not been
scanned completely.
When the original has been
scanned completely, press
[
#
]
,
remove the original, and then
log off.
[
ProgDest
]
does not appear on
the fax or scanner screen for
specifying destinations.
[
Restrict Adding of User Destina-
tions
]
is set to
[
On
]
in
[
Restrict
Use of Destinations
]
in
[
Extended
Security
]
, so only the user ad-
ministrator can register desti-
nations in the address book.
Registration must be done by
the user administrator.
Stored files do not appear.
User authentication may have
been disabled while
[
All Users
]
is not specified.
Re-enable user authentication,
and then enable
[
All Users
]
for
the files that did not appear.
For details about enabling
[
All
Users
]
, see p.20 “Specifying
Access Permission for Stored
Files”.
Destinations specified using
the machine do not appear.
User authentication may have
been disabled while
[
All Users
]
is not specified.
Re-enable user authentication,
and then enable
[
All Users
]
for
the destinations that did not
appear.
For details about enabling
[
All
Users
]
, see p.29 “Protecting the
Address Book”.
Cannot print when user au-
thentication has been speci-
fied.
User authentication may not
be specified in the printer
driver.
Specify user authentication in
the printer driver.
For details, see the printer
driver Help.
If you try to interrupt a job
while copying or scanning, an
authentication screen ap-
pears.
With this machine, you can
log off while copying or scan-
ning. If you try to interrupt
copying or scanning after log-
ging off, an authentication
screen appears.
Only the user who executed a
copying or scanning job can
interrupt it.Wait until the job
has completed or consult an
administrator or the user who
executed the job.
Cannot register entries in
[
Pro-
gram No.10
]
for program regis-
tration in the copier or printer
function.
If “Change Initial Mode” is set
to
[
Program No.10
]
in
[
General
Features
]
in
[
Copier / Document
Server Features
]
, entries can be
registered in
[
Program No.10
]
only by the machine adminis-
trator.
The machine administrator
must carry out the registra-
tion.
Condition
Cause
Solution
Содержание Aficio 3035
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Страница 52: ...Preventing Unauthorized Use of Functions and Settings 44 3...
Страница 184: ...176 MEMO...
Страница 185: ...177 MEMO...
Страница 186: ...178 EN USA AE AE B198 6707 MEMO...
Страница 187: ...Copyright 2005...
Страница 188: ...B1986707 Operating Instructions Security Reference Printed in China EN USA AE AE B198 6707...
