CLS-M2 Troubleshooting Guide
3
Weight on forks, no displayed
weight.
Material, like wood debris, between the scale
and the forklift carriage.
Remove debris
Material, like wood debris, between the front
and back scale plates.
Remove debris
Centering pin touching the forklift carriage,
causing it to teeter back and forth.
Adjust scale carriage, centering pin should
not touch on sides and bottom.
Bottom cleats not adjusted properly.
Adjust to proper gap using jam nuts, 0.02"
Low forklift battery.
Charge forklift battery.
Coiled cable error
Check coiled cable connections wand wear
and tear.
If all these steps do not resolve your issue, check the following,
J-box sealing switch is in calibration mode.
Move switch to weighing mode.
Load cell connections on j-box loose.
Securely fasten connections.
J-box error
Open j-box and look for obvious damage.
Load cell errors
Test mV/v levels, at 1.5 mV per 1,000 lb, test
ohms.
Calibration is required.
Calibrate the scale using Revolution.
COMPOW Box LEDs
Power Supply PCB
Green LED “PWR LED1”
On
COMPOW box turned on, power from
battery cable is good.
On, blinking
Check power cable for short.
Check for low battery voltage.
Off
Turn COMPOW box power switch ON.
Check fuses on battery connection and
power supply PCB.
Low forklift battery
Replace power supply PCB
USB/Bluetooth PCB
Green LED “HB LED4”
On
J-box is transmitting valid data.
Coiled cable and j-box are working.
On, solid
Change j-box
Off
Check coiled cable and tighten connections.
Check power switch.
Check PWR LED1
Check load cell connections.
Check j-box.
Red/Green LED “RS-232 LED5”
On, blinking
Responding to commands from VIRTUi2.
VIRTUi2 interface configuration.
Off
Not responding to commands from VIRTUi2
software.
Restart VIRTUi2 configurator.
Symptom
Possible Cause
Action
