PROBLEM SOLVING GUIDE
Troubleshooting
Caution! To Reduce the Risk of Injury from Moving Parts, Unplug the Vacuum before Servicing.
Caution! To Reduce the Risk of Electric Shock, Do Not Handle Plug or Appliance with Wet Hands.
Any other service should be performed by an Authorized Riccar Vacuum Retailer.
To locate your nearest Authorized Retailer, visit our website at
www.Riccar.com
or call
1-888-6-RICCAR.
For Best Performance
•
Keep your vacuum clean and in good operating condition.
•
Always use genuine Riccar replacement parts. Use of other products
may result in poor cleaning performance, potential vacuum cleaner damage and may void
vacuum warranty. Genuine products are designed for maximum cleaning performance.
•
Have your vacuum checked annually by your Authorized Riccar Vacuum Retailer.
•
Store your vacuum carefully in a dry area.
•
For optimum cleaning performance and safety, follow your owner’s manual instructions.
Key Replacement Parts
•
Genuine Riccar Filter:
RF-10
PROBLEM
Vacuum won’t turn on
Internal thermal breaker
tripped due to overheating
Vacuum will not pick up
dirt or suction power
is weak
Dust escaping from vacuum
Vacuum hose will not pick up
Brushroll will not spin
POSSIBLE REASON
• Power cord not firmly
plugged in.
• Blown fuse or tripped
breaker.
• Needs service.
• Clogged dust cup
• Clogged dust cup
• Dust cup is not installed
properly.
• Dust cup not attached
properly.
• Filter not installed correctly.
• Dust cup not attached
properly.
• Filter not installed correctly.
• Obstruction in the hose.
• Hose not attached properly
POSSIBLE SOLUTION
• Plug unit in firmly.
• Check house fuse or breaker.
Replace fuse/reset breaker.
• Take to an Authorized
Riccar Vacuum Retailer.
• Empty dust cup and remove
any clogs.
• Unplug and allow unit to cool
down for 30-35 minutes.
• Empty dust cup. Clean and
replace dust cup filter.
• Check to ensure dust cup is
empty and seated properly on
vacuum.
• Check to ensure dust cup is
empty and seated properly on the
vacuum.
• Clean and replace dust cup filter.
• Check to ensure dust cup is
empty and seated properly on
vacuum.
• Clean and replace dust cup filter.
• Remove hose. Remove
obstruction from the hose.
• Attach hose to hose inlet, listen
for click. Check that hose isn’t
pushed too far onto hose inlet.
7
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