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BC-40 User Manual V1.2

46

10. Common Faults and Corresponding Descriptions

In the process of using the machine, the machine may show abnormal state, resulting in abnormal

operation, and the machine will display corresponding fault information. The following provides the
phenomenon when the machine malfunctions. Please refer to the maintenance manual for specific
handling methods. If the user still cannot solve the problem according to the maintenance manual,
please contact the local agent.

Fault description of boot self-check:

Code

Location for

error

Reason for error

Troubleshooting

QT(101)

Hopper

The hopper is blocked

Check the tube for ash or occlusion

ST(102)

Stacker

The stacker is blocked

Check the tube for ash or occlusion
Check whether the tube harness is falling off

IRL(103) Left infrared tube

The left infrared tube is
blocked

Check the tube for ash or occlusion
Check whether the tube harness is falling off

IRR(104)

Right infrared
tube

The right infrared tube
is blocked

Check the tube for ash or occlusion

UVU(106) Upper UV

Fluorescence sampling
error

Check the channel for foreign bodies

UVD(105) Lower UV

Fluorescence sampling
error

Check the channel for foreign bodies

ENC(107) Encode

Encode error

Check whether the encode harness is falling off
Check whether the starting motor is running
normally
Check whether the encode tube is abnormal

PWR(108) Power

Power Abnormal

Check whether the power harness is falling off
Replace the power supply box

Counting error code:

Error reporting code

Reason for error

ERROR-001

Banknotes not recognized

ERROR-002

Different denominations (Single Counting Mode)

ERROR-003

Suspicious UV reflection

ERROR-004

Suspicious MG

ERROR-005

Suspicious MT

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Содержание BC-40

Страница 1: ......

Страница 2: ...e Country Currency Model 10 6 2 1 Multi country Mix Counting Mode 12 6 2 3 Automatic Recognition Mode 13 6 3 Accumulation Function 14 6 4 Number Presetting 15 6 5 Counting Speed Setting and Function D...

Страница 3: ...Corresponding Descriptions 46 11 Daily Maintenance 47 11 1 Clean the banknote hoppersensor 48 11 2 Clean the banknote feeding axle and the banknote twisting axle 48 11 3 Clean the banknote stacker se...

Страница 4: ...transportation shocks This product is used for counting banknotes described in the specification Please do not use this product for any other purposes This product is only used in corresponding count...

Страница 5: ...stall it in places that cannot bear the weight of this product or in places that are inclined or uneven 4 Do not use or place combustible materials inflammables and volatile items such as thinners aro...

Страница 6: ...anual V1 2 5 3 Complete Machine Diagram 3 1 Front Appearance 3 2 Back Appearance Stacker Hopper Note Guider Display Key SD card Power jack Serial port Feed gap knob Rear lid open button Power switch U...

Страница 7: ...0 1000 1200 PCS min Piece counting mode CNT 1000 1200 1500 PCS min Counterfeit function UV MG MT IR Preset number 0 200 Display 3 5 inch TFT touch screen Hopper capacity 500pcs Stacker capacity 200pcs...

Страница 8: ...evious interface when the function is set Clear key Currency selection key Mode switch key Function key Counting information check key Accumulative function switch key Preset switch key Data printing...

Страница 9: ...box Please check below picture Take out the left Note Guider install the click into the rail of the Note Guider and press the Note Guider until you hear a clicking sound it means the Note Guider is in...

Страница 10: ...oth the machine looks like this Turn on the switch after connecting the machine to the power supply First the machine enters the load interface and self checking interface as shown in Figure 1 below F...

Страница 11: ...in Figure 3 below Figure 3 Take USD as an example After the touch of key the display returns to the main interface and the top left corner displays the flag graphic indicating that the machine is in...

Страница 12: ...Figure 5 Figure 6 6 2 1 2 SDC Single Counting Mode Figure 7 and Figure 8 below show the interface of Single Counting Mode in the automatic state of the machine In this mode the machine will take the...

Страница 13: ...2 1 Multi country Mix Counting Mode Multi country Mix Counting A mixture of national currencies placed in a machine to count displaying the number and amount of each currency according to its currenc...

Страница 14: ...udgment rule to recognize banknotes of all denominations of the same country When banknotes from other countries are recognized the machine will alarm and stop At this time banknotes from other countr...

Страница 15: ...counting interface changes from gray font to white font Figure 14 shows the closed state of accumulation function and Figure 15 shows the open state of accumulation function Figure 14 Figure 15 1 Whe...

Страница 16: ...key or touch the key on the main interface to select the preset number The default is 10 25 50 100 200 OFF For example Figure 16 is the preset number 25 and Figure 17 is the preset number 50 The pres...

Страница 17: ...s to 155 as shown in Figure 20 below Figure 19 Figure 20 6 5 Counting Speed Setting and Function Description The counting speed is divided into three options H M L high medium and low Under any counti...

Страница 18: ...for the daily count of all national currencies L Low level with the relatively weaker counterfeit sensitivity Figure 22 6 7 Manual Automatic Setting The key in the upper right corner of the display i...

Страница 19: ...igure 24 shows Figure 25 is the interface after finish counting Figure 24 Figure 25 This interface is used to check the number of banknotes of various denominations and the total amount of this denomi...

Страница 20: ...and then press the key or touch the key the printer will print the detail and total amount of counting The format printed is shown in Figure 26 below Figure 26 7 3 Check the Counting List Information...

Страница 21: ...e key or touch key to enter the user setting interface Figure 28 Select 2 General 3 Serial Port mode Figure 29 Then under Serial Port mode interface click PC then click 9600 or 115200 according to the...

Страница 22: ...n and unzip the PC software provided by us and you will get a folder named the folder includes following contents Figure 31 Double click and it will display as below Figure 32 Choose the serial port a...

Страница 23: ...BC 40 User Manual V1 2 22 Figure 33 Click Open the Port and Baud Rate character become lighter Open changes to be Close then you can start counting and check the counting details Figure 34...

Страница 24: ...der inside the PC software folder called Data Open this folder you can find the counting list sheet above Mark a before the PDF the counting details will be saved into PDF file automatically Figure 36...

Страница 25: ...to the previous interface 8 1 Preferences Setting Tap the first item in Figure 38 to enter the preferences setting interface as shown in Figure 39 The interface contains three parameter setting items...

Страница 26: ...ow 1 1 1 1 The customer selects the corresponding counterfeit gear according to the actual counting requirements If he wants to adjust the counterfeit gear for a certain item or several items he can d...

Страница 27: ...ty needs to be reduced so touch Level 2 to set the gear value to 2 as shown in Figure 44 Figure 43 Figure 44 3 After selecting the NEW row value corresponding to MG on the display interface will becom...

Страница 28: ...ure above are the four default preset values of the system If one or more of the default four values are not available to customers they need to be changed to other values Example The default preset n...

Страница 29: ...50 3 Please press the key to return to the main interface and then press the B key at the top of the display screen to switch to the previously set value of 155 as shown in Figure 51 below Figure 51...

Страница 30: ...below Figure 53 Touch the value of time and date and the font shading will turn yellow At this time the customer can modify the time and date according to their needs After modification please click t...

Страница 31: ...en the buzzer switch and then click the top right key to save 8 2 3 Serial Port Setting Touch to enter the serial port setting interface as shown in Figure 55 and Figure 56 below Figure 55 Figure 56 C...

Страница 32: ...machine does not support the hot plugging function of the U disk it is necessary to insert the U disk into the machine before starting the machine no matter in the full collection mode or in the susp...

Страница 33: ...hine again or replace a new U disk Once the U disk is recognized by machine the red message will disappear Figure 60 8 3 2 Full Collection Mode 8 3 2 1 Banknote Sorting Under the full collection inter...

Страница 34: ...Full collection modes It is suggested that customers collect images in the state of MIX Counting Mode and AUTO counting Mode as shown in Figure 63 Figure 63 Touch to enter into full collection mode in...

Страница 35: ...quality banknotes and Low quality banknotes collection both need to collect A B C D four faces and the banknote quantity should reach 50pcs Figure 66 Figure 67 double notes collection Double notes da...

Страница 36: ...four modes under full collection is the same only the quantity is different Take High quality notes collection as an example the operation step is as below 1 Step1 enter into the collection interface...

Страница 37: ...hopper and count 5 Please make sure the banknotes quantity reach 50pcs and then you can stop Face A collection as figure 74 Figure 74 6 Remove the notes from hopper and stacker touch and sort all the...

Страница 38: ...6 8 After finish collection of Face B start to collect Face C touch and start counting until the quantity reach 50 pcs as figure 77 Figure 77 9 After finish collection of Face C please start to collec...

Страница 39: ...nominations there will be 4 different folders named according to different modes Insert U disk to PC and copy the folders and send to us Figure 80 8 3 3 Suspicious Currency Collection Mode In the susp...

Страница 40: ...g In the occurrence of suspicious currency the machine will report an error and the last banknote in the outlet is suspicious currency At this point the machine will automatically collect error image...

Страница 41: ...tware version viewing interface as shown in Figure 85 below Figure 85 8 5 Counting History Information Press the key to enter the main interface of USER MENU as shown in Figure 86 below Figure 86 Pres...

Страница 42: ...umber of counting Suspicious 122 represents the historical total number of suspicious currency Currency USD EUR represents the 2 currencies with the max counting numbers Error code ERR 001 ERR 000 rep...

Страница 43: ...ING mode as shown in Figure 90 below Figure 90 Touch the key to enter the interface of restoring factory setting as shown in Figure 91 below Figure 91 Click the key to restore factory setting which wi...

Страница 44: ...port it on the second machine 8 7 1 Parameters Export 1 Start the machine and enter the main interface 2 The customer adjusts the counterfeit gear of each function of the first machine according to th...

Страница 45: ...be in place 2 Press the key to enter the main interface of USER MENU in Figure 86 Press the key again for two consecutive times to enter the MAINTENANCE SETTING in the interface shown in Figure 87 an...

Страница 46: ...the U disk into the USB interface of the machine when the machine is off as shown in Figure 97 below Figure 97 2 Turn on the power of the machine and the software in the U disk is automatically read...

Страница 47: ...e tube harness is falling off IRL 103 Left infrared tube The left infrared tube is blocked Check the tube for ash or occlusion Check whether the tube harness is falling off IRR 104 Right infrared tube...

Страница 48: ...Notes jam in the passage Passage Abnormal Passage Abnormal Stacker Error Stacker sensor is blocked 11 Daily Maintenance Any dust dirt or other substances sticking to the sensor will interfere with th...

Страница 49: ...n the start up sensor with nylon brush or cleaning cloth Figure 100 11 2 Clean the banknote feeding axle and the banknote twisting axle As shown in the following figure clean the banknote feeding axle...

Страница 50: ...r sensor As shown in the following figure clean the sensor with nylon brush or cleaning cloth ST Figure 102 11 4 Clean the channel internal sensors 1 Pull the back cover in the direction shown in the...

Страница 51: ...dust free cloth and then clean the infrared emitting lamp cap of mark 2 with a nylon brush Figure 104 3 Wipe the CIS of mark 1 in one direction with a dust free cloth and then clean the infrared rece...

Страница 52: ...12 Accessories 1 Power cord 1 2 Nylon brush 1 3 Manual 1 4 U disk 1 5 External display optional 1 6 External printer optional 1 Our company reserves the right to change the Manual in order to continuo...

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