Rheem Multipak MPE02, Руководство пользователя и инструкции по установке

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4. ENTITLEMENT TO MAKE A CLAIM UNDER THIS WARRANTY
4.1
To be entitled to make a claim under this warranty you need to:
a)
Be the owner of the water heater or have consent of the owner to act on their behalf.
b)
Contact Rheem Service without undue delay after detection of the defect and, in any event, within the
applicable warranty period.
4.2
You are not entitled to make a claim under this warranty if your water heater:
a)
Does not have its original serial numbers or rating labels.
b)
Is not installed in Australia or New Zealand.
5. HOW TO MAKE A CLAIM UNDER THIS WARRANTY
5.1
If you wish to make a claim under this warranty, you need to:
a)
Contact Rheem on 131031 in Australia or 0800 657 335 in New Zealand and provide owner’s details,
address of the water heater, a contact number and date of installation of the water heater or if that’s
unavailable, the date of manufacture and serial number (from the rating label on the water heater).
b)
Rheem will arrange for the water heater to be tested and assessed on-site.
c)
If Rheem determines that you have a valid warranty claim, Rheem will repair or replace the water heater
in accordance with this warranty.
5.2
Any expenses incurred in the making of a claim under this warranty will be borne by you.
6. THE AUSTRALIAN CONSUMER LAW
6.1
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
6.2
The Rheem warranty (set out above) is in addition to any rights and remedies that you may have under the
Australian Consumer Law.
7. THE CONSUMER GUARANTEES ACT 1993 (NEW ZEALAND)
7.1
In New Zealand, our goods come with guarantees that cannot be excluded under the Consumer Guarantees
Act 1993 (New Zealand). If the goods fail to comply with the applicable guarantees set out under the
Consumer Guarantees Act 1993 (New Zealand) being the guarantee as to acceptable quality, the guarantee
as to correspondence with description or the guarantee as to repair and parts, or if the goods fail to comply
with any express guarantee given by Rheem, then you are entitled to a replacement or refund and for
compensation for any other reasonably foreseeable loss or damage.
7.2
The Rheem warranty (set out above) is in addition to any rights and remedies that you may have under the
Consumer Guarantees Act 1993 (New Zealand).