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RHEEM HEAT PUMP WATER HEATER WARRANTY
- AUSTRALIA AND NEW ZEALAND ONLY -
5
HEAT PUMP WATER HEATER MODEL 551270
f) Faulty plumbing or faulty power supply.
g) Failure to maintain the water heater in accordance with the Owner's Guide and Installation
Instructions.
h) Transport damage.
i) Fair wear and tear from adverse conditions (for example, corrosion).
j) Cosmetic defects.
k) Ice formation in the waterways of a water heater system incorporating a freeze protection system
where the electricity supply has been switched off or has failed.
2.8 Rheem may reject a claim under this warranty in its sole discretion if a third party solar diverter is
connected to the water heater.
2.9 Subject to any statutory provisions to the contrary, this warranty excludes any and all claims for damage
to furniture, carpet, walls, foundations or any other consequential loss either directly or indirectly due to
leakage from the water heater, or due to leakage from fittings and/ or pipe work of metal, plastic or other
materials caused by water temperature, workmanship or other modes of failure.
2.10 If the water heater is not sized to supply the hot water demand in accordance with the guidelines in the
Rheem water heater literature, any resultant fault will not be covered by the Rheem warranty.
2.11 In New Zealand this warranty excludes to the extent permissible all implied warranties set out in the
Sale of Goods Act 1908 (New Zealand) and all guarantees set out in the Consumers Guarantees Act
1993 (New Zealand) to the extent that the goods are acquired for the purpose of resupply in trade
consumption in the course of a process of production or manufacture or repairing or treating in trade
other goods or fixtures on land.
3. WHAT IS COVERED BY THE RHEEM WARRANTY
FOR THE WATER HEATERS DETAILED IN THIS DOCUMENT
3.1 Rheem will repair or replace a faulty component of your water heater if it fails to operate in accordance
with its specifications as follows:
What components are
covered
The period from the date of
installation in which the
fault must appear in order to
be covered
What coverage you receive
551 series 270 model
All components Year 1
Repair and/or replacement of the faulty
component, free of charge, including labour.
Sealed System * components
(if the water heater is installed
in a single-family
domestic dwelling)
Years 2 & 3
Repair and/or replacement of the faulty
component, free of charge, including labour.
The cylinder
(if the water heater is installed
in a single-family
domestic dwelling)
Years 2 & 3
Repair and / or replacement of the cylinder,
free of charge, including labour.
Years 4 to 7
Replacement cylinder, free of charge.
Installation and repair labour costs are the
responsibility of the owner.
The cylinder
(if the water heater is not
installed in a single-family
domestic dwelling)
Years 2 & 3
Replacement cylinder, free of charge.
Installation and repair labour costs are the
responsibility of the owner.
* The Sealed System includes components that carry refrigerant only, e.g. Compressor, Condenser, TX Valve,
Receiver / Drier, Evaporator and associated pipe work.