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Maxlite User Manual
Issue No: 12 | 2014
Maxlite User Manual | Notes
35
Warranty
Chair Model: Serial No:
Please make a reference of your chair model and serial number (found on sticker on your camber bar) and quote this
whenever calling the o ffi ce regarding your chair. For example if you would like to order replacement parts; we will be able
to fi nd out the ones you have and also alternatives that fi t your chair.
Product Grouping
Maxlite
Warranty
This warranty is extended only to the named
purchaser/user of the product. This warranty
gives you speci fi c legal rights and you may
also have other legal rights. RGK warrants
the main frame to be free from defects in
materials and workmanship for a period of 5
years of the original purchaser/user from the
date of purchase from RGK Wheelchairs Ltd or
a dealer with a copy of the invoice required for
coverage under this warranty.
All Integrated/welded components parts
included, but limited to:
• Integrated/welded camber bars
• Integrated/welded side guards
• Integrated/welded footrest
• Integrated pushing handles
Are supplied with a 5 year warranty.
All component parts including, but not limited to:
• camber tubes • folding backrest
• pushing handles • castor forks
• anti-tippers • sideguards & armrests
• wheel components • upholstery and strapping
• wheel locks are supplied with 12 month
warranty.
All component parts including, but not limited to:
• bushings and bearings
• tyres and inner tubes
• Adjustable height footrest, if 3rd party devices
are fi tted. i.e. Free Wheel
• push handle grips, foam parts and plastic/
rubber coated parts are supplied without
warranty.
All components parts included, but not limited
to:
• Other 3rd part supplied equipment, either
powered assist, propulsion systems,
specialist cushions will be referred back to
the manufactures warranty period.
Expectation
If within the stated warranty period and such
product shall be proven to be defective, such
product shall be repaired or replaced at RGK’s
option and cost. This warranty does not include
any third party labour or shipping charges
incurred in the repair or replacement of any such
product. RGK’S sole obligation and your exclusive
remedy under this warranty shall be limited to
such repair or replacement.
Contact
For warranty service, please contact the dealer
from whom you purchased your RGK product.
In the event you do not receive satisfactory
warranty service, please contact RGK directly
by the methods shown below. Provide the
dealer’s name, address and the date of
purchase, indicate nature of the defect and,
if the product is serialized, indicate the serial
number. Do not return products to our factory
without our prior consent.
Limitations and Exclusions
The foregoing warranty shall not apply to serial
numbered products if the serial number has
been removed or defaced, products subjected
to negligence, accident, improper operation,
maintenance or storage, commercial or
institutional use, products modi fi ed without RGK’S
express written consent, including, but not limited
to:
• modi fi cation through the use of unauthorized
parts or attachments
• products damaged by reason of repairs made
to any component without the speci fi c consent
of RGK