
26 | RF REGIMEN MANUAL
In the event that your device fails to perform as expected, the following suggestions will
help to identify potential issues with the device and its setup. If you are unable to solve
the problem with the information below, contact JELESSI customer support.
TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
Device does not turn off
when power button is
pressed.
The rechargeable batteries
are empty.
The applicator is broken.
Please recharge the device
for 6 hours.
Contact customer service.
Device suddenly turns off.
The rechargeable batteries
were empty.
Place the device back into
the recharging station for
6 hours.
Device temperature rises
during recharge.
This is normal.
No action is required.
Yellow indicator light is
not on when the device is
charging in the base.
The battery is not charging
properly.
The applicator is broken.
Make sure the plug is
inserted correctly into the
charging port socket, the
adapter plugged into a
working electrical outlet,
and the applicator is
securely in the recharging
base. Connect another
appliance to the wall socket
and check to see if the
electrical outlet is working.
If the applicator still
does not charge, contact
customer service.
Contact customer service.
Applicator temperature rises
during use.
This is normal.
No action is required.
Содержание REGIMEN
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