Problem
Possible cause
Solution
There is too much frost and
ice.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The gasket is deformed or
dirty.
Refer to "Closing the door"
section.
Food products are not wrap‐
ped properly.
Wrap the food products bet‐
ter.
Temperature is set incor‐
rectly.
Refer to "Operation" chap‐
ter.
Appliance is fully loaded and
is set to the lowest tempera‐
ture.
Set a higher temperature.
Refer to "Operation" chap‐
ter.
Temperature set in the ap‐
pliance is too low and the
ambient temperature is too
high.
Set a higher temperature.
Refer to "Operation" chap‐
ter.
Water flows on the rear plate
of the refrigerator.
During the automatic de‐
frosting process, frost melts
on the rear plate.
This is correct. Dry the water
with a soft cloth.
There is too much con‐
densed water on the rear
wall of the refrigerator.
Door was opened too fre‐
quently.
Open the door only when
necessary.
Door was not closed com‐
pletely.
Make sure the door is
closed completely.
Stored food was not wrap‐
ped.
Wrap food in suitable pack‐
aging before storing it in the
appliance.
Water flows on the floor.
The melting water outlet is
not connected to the evapo‐
rative tray above the com‐
pressor.
Attach the melting water out‐
let to the evaporative tray.
The temperature in the ap‐
pliance is too low/too high.
The temperature is not set
correctly.
Set a higher/lower tempera‐
ture.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The food products' tempera‐
ture is too high.
Let the food products tem‐
perature decrease to room
temperature before storage.
Many food products are
stored at the same time.
Store less food products at
the same time.
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