Reverie R650 Скачать руководство пользователя страница 13

Troubleshooting

In the event the Power Base fails to operate, investigate the symptoms and possible solutions provided in the chart below:

SYMPTOM

SOLUTION

No features of the Power Base will activate.

•  Make sure your remote is paired or plugged into 

the bed.

•  Your electrical circuit breaker may be tripped.

•  Verify the power cord is plugged into a working, 

grounded electrical outlet. 

A grounded, electrical 

surge protection device is recommended. 

Test the 

outlet by plugging in another working appliance.

•  This may be due to overload condition, remove the 

load and put the bed into the flat position and then 

move it all the way to maximum position to test that 

the functions are fully operational.

Lift function has minor interference during operation.

•  There may be an overload of weight on your bed. 

•  Press the lift buttons squarely & accurately.

•  The power base mechanism may be obstructed. 

Elevate the power base and check for an 

obstruction. Remove the obstruction. 

Head or foot section will elevate but will not return to 

the horizontal (flat) position.

•  The power base mechanism may be obstructed. 

Elevate the power base and check for an 

obstruction. Remove the obstruction.

•  The head section may be too close to the wall. The 

headboard may be too close to the edge of the 

mattress. Adjust if required.

Noise when operating the bed.

•  Check for obstructions under the bed. 

•  The actuators make a light noise during operation, 

this does not indicate any defect. 

•  Squeaking noise could be caused by a loose bolt. 

Identify and tighten the bolt. 

•  If no solution can be found please call Customer 

Service.

Excessive massage motor noise.

•  Make sure the massage motor cable is not loose 

and hitting the base structures. 

•  Verify that the bed is not positioned against a wall, 

nightstand, or other object that may cause the 

vibration or noise.

•  If this base is installed over a bed frame, verify the 

massage motors are not causing the bed frame (or 

bed frame components) to vibrate.

•  Verify that the headboard attachment hardware is 

firmly tightened.

Содержание R650

Страница 1: ... any of your Apple devices or from the Google Play store for any Android devices Step 2 Fully charge your remote before use using the USB charging cable provided Step 3 Contact Reverie customer service at 1 800 973 8374 or customerservice reverie com for additional assistance Your base comes with a 20 Year Limited Warranty For a Full Owners Manual Warranty and Troubleshooting information please vi...

Страница 2: ...n in order to protect the electrical equipment Fuse 1 5A When this occurs the customer MUST seek professional assistance by calling a licensed electrician or by contacting customer service at 800 973 8374 SMALL CHILDREN AND PETS WARNING After your Power Base has been unboxed immediately dispose of packaging as it can smother small children and pets To avoid injury children and pets should not be a...

Страница 3: ...nly for use with this feature Emergency Power Down Feature NOTE DO NOT raise the base when powered with only backup batteries The batteries are only intended to lower the base in case of emergency WARNING Remove the yellow packaging bands from under the frame before attempting to operate the bed Remove the plastic packaging from the power base If there is a yellow packaging band attached to the fr...

Страница 4: ... more than 2 control boxes there should now be a list of available control boxes that you can connect to this usually means you have more than one bed in your house Scroll using any of the up down buttons H T F Select the 2 desired control boxes by single pressing the lightbulb button You will then be taken back to the home screen Select NO There should now be a list of available control boxes tha...

Страница 5: ...r support on your bed Tilt slightly tilts your bed forward or backward Pillow tilt adjusts the pillow section of your bed FLAT F Returns both head and foot to the flat position NIGHTLIGHT ON OFF H Toggle the lightbulb button for on off functions The Nightlight button also functions as the pairing button PROGRAMMABLE MEMORY POSITIONS G I You can store 2 personalized memory positions Press and hold ...

Страница 6: ...lectronics NOTE This device complies with part 15 of the fcc rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation NOTICE Changes or modifications not expressly approved by the party responsible for compliance could void the user s auth...

Страница 7: ...Positions Alarms The Dashboard and each Preset Section is customizable to display your favorite and most used settings Expandable Toolbar gives access to all app features Dashboard Position Massage Presets Alarms and Settings Nighttime Mode Change the color scheme of the app to better suit nighttime use Position Control Control your head and foot elevation Adjust your base using the Slider or pres...

Страница 8: ...ine your user profile to The Power Base field is required and is important to allow the app to best represent youe specific power base Bluetooth Shows the bed your app is connected to Shows nearby beds that you can connect to in order of proximity Reverie Connect If your base is compatible with our Reverie Connect technology you can follow the setup to control your base with 9 voice activated comm...

Страница 9: ...ew to program a unique head foot and or massage combination Routines Press New to program a set of saved or new comfort settings into a series of timed positions Position Control Control your head and foot elevation Select the part of the bed you would like to elevate or lower head or foot Use your finger to slide the blue dot along the curve to your desired elevation or press and hold the plus or...

Страница 10: ...mfort setting or routine Snooze Enable snooze Settings Customize your app in settings User Profile Define your user profile to get recommendations on custom settings for you Bluetooth Shows the bed you are connected to and shows nearby beds that you can connect to in order of proximity Help Contact info for technical support Mattress Configurator Reconfigure your Reverie Dream Supreme mattress wit...

Страница 11: ...cess to the power base frame STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 If the measurements do not match loosen or remove the bolts that are holding the Outer Headboard Brackets B and shift them to be equal to the distance between your headboard mounting holes Reinstall the bolts and firmly tighten Measure the distance from each center of the mounting holes in the Outer Headboard Brackets B Measure the di...

Страница 12: ...udes 2 built in USB ports that can be used to charge devices such as the remote control using the USB cable provided We only recommend charging devices that require a 1A USB power output Charge your remote with the USB cable provided Use the wireless charging pad to charge your personal compatible devices Important Safety Notes The charging pad is for indoor use only Do not use this charging pad i...

Страница 13: ...se and check for an obstruction Remove the obstruction Head or foot section will elevate but will not return to the horizontal flat position The power base mechanism may be obstructed Elevate the power base and check for an obstruction Remove the obstruction The head section may be too close to the wall The headboard may be too close to the edge of the mattress Adjust if required Noise when operat...

Страница 14: ...eep and wake it up again Repeat this multiple times If problem persists contact customer service Remote states other remote connected Either your phone is connected to the bed via the Reverie Nightstand app or another remote is connected Disconnect from bluetooth in the app and make sure the other remote is asleep Remote states PLC battery error Please call Customer Service Remote Lockout Feature ...

Страница 15: ... UNLESS OTHERWISE EXPRESSLY STATED IN THIS DOCUMENT REVERIE AND THEIR RESPECTIVE PARENTS SUBSIDIARIES DIVISIONS AND AFFILIATES EXPRESSLY DISCLAIM ANY OTHER WARRANTY WHATSOEVER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND FREEDOM FROM DEFECTS AND WORKMANSHIP Some states may not allow the exclusion or limitation of inciden...

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