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differ the tracking uploaded to the website from others. the last 7 digital number of the tracker ID is the user name
and password of the tracker on the tracking platform
www.999gps.net
, for example the tracker ID is :
620201412345678, and then the user name on the platform of this tracker is : 2345678, and the platform password
for this user name also is :2345678,user can change the password after login.
Set Website Server IP address
The tracker IP address has been set to default : 58.64.155.133,8011 in factory, For normally this is not
necessary to change, If our server IP is changed, we will notice on the website. But if you need upload location to
your own server, send SMS “IP*123456*100.101.102.103,8888” to the tracker, in which, “IP” is the fixed command,
“123456” is the password and “100.101.102.103,8888” is the IP address & port of the your own server. Having
successfully been set, there will be a SMS “IP: 100.101.102.103,8888”.
Trouble Shooting
1. Please confirm that the SIM card PIN code has been disabled, it means if mobile phone use this SIM card, it
is not necessary to input any password.
2. This tracker use 2G GSM and 3G WCDMA network, other SIM card and network is invalid.
3. The tracking data on our server will keep 6-12 months, the old data will be deleted.
4. After power on the tracker, call the tracker, no response, and no ring, please confirm the SIM card has been
installed properly, and the SIM card has enough charge, and the mobile phone can work well in that place.
5. If the tracker can not upload location to website, please confirm the SIM card GPRS function is enabled,
and the APN or GPRS username & password have been set properly (call the mobile phone to confirm the APN &
GPRS username and password).
6. If the tracker can not send back information by SMS, please confirm the SIM card has ID caller display
function and SMS service function, and you have set the center or slave center number (only center or slave center
number can send SMS), and please read the SMS information of the tracker sending back, and check the instruction
& password is right or not.
7. Can not login the platform: use SMS to check the ID of the tracker, and try it again, if not success please
contact distributor.
8. After go out the under ground park, some tracking maybe lost, the GSM and GPS module will take a few
minutes to receive signal and re-locate, some tracking maybe lost, this is normal.
9. Some time some location point is lost, this is normal, in the transmit process, some point maybe is lost, but
this will not happen very often.