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This User Agreement and Warranty (this “Agreement”) is an agreement between you and Response Biomedical Corporation (“Response”) and
governs the purchase and use of your RAMP

200 System. The RAMP

200 System comprises the Control Module (“CM”), Control Module

software (“CM Software”) one or more Test Module(s) (“TM(s)”), the Reader Configuration Utility Software (“RCU Software”), the power supply
and interconnect cable, the USB flash drive; and optionally includes USB devices supported by the RAMP

200 System such as the barcode

printer and barcode scanner (“Optional USB Devices”) (collectively “RAMP

”). Software Updates (defined below), which are released subsequent

to the date of purchase of RAMP

are not included as part of RAMP

and are not subject to the terms of this Agreement except as expressly set

forth below. This Agreement sets out Response’s warranty of RAMP

, exclusions and limitations of Response’s liability to you, provisions

governing the recall, and exchange policies for RAMP

, and other important provisions. If you do not agree with any term of this Agreement, you

must not use RAMP

, and may return RAMP

to the RAMP

distributor from which you purchased RAMP

within 30 days of the date of receiving

RAMP

(“Date of Receipt”). If you use RAMP

, you are deemed to have agreed to the terms of this Agreement.

Returns must be marked as RETURN and must include proof of purchase and the bill of lading. Returns must be received by Response within 30
days of the Date of Receipt. Upon acceptance of the terms of this Agreement, all sales are considered final.

The entire order is guaranteed to be correct. It is the purchaser’s responsibility to open the package and inspect the items upon delivery.
Packages that appear to be damaged should be immediately reported to the freight carrier. Damage due to shipping is the sole responsibility of
the freight carrier and all claims are to be made by the purchaser directly with the carrier immediately upon recognizing a problem. Shipping
carriers may not honour late claims. Response will not accept Returns or Exchanges due to shipping damage.

In the case of wrong-shipped items (“Wrong-Shipped Items”), the purchaser should notify the distributor of the error as soon as possible, but
not later than 30 days from the Date of Receipt (the “Exchange Period”). Exchanges for Wrong-Shipped Items are handled in accordance with
the Exchange Policy noted below.

The Exchange Policy applies only to newly purchased RAMP

, including any newly purchased Optional USB Devices, and is in effect for the

Exchange Period only. Upon the expiry of the Exchange Period, the Warranty provisions of this Agreement, if applicable, govern.

All exchanges, whether for defect or otherwise, are to be made through the distributor where the item was purchased. Response will not accept
any exchange claims directly from the purchaser. For purposes of requesting an exchange, the purchaser should contact the local distributor’s
Technical Support Representative as soon as possible, but not later than 30 days from the Date of Receipt. All exchange requests should be
handled in accordance with this Exchange Policy.

In the case of Wrong-Shipped Items, Response will work with the distributor to replace these items with the proper items, at no charge to the
purchaser. In the case of defective items (“Defective Items”), where said defect was NOT caused by shipping damage, misuse, neglect,
unauthorized attempts to open, repair or modify RAMP

, or use of RAMP

with accessories or other products that are not authorized by

Response, Response will work with the distributor to replace the Defective Item.

Prior to shipping any item for exchange, whether the item is defective or otherwise, the distributor must first contact Response to obtain
written authorization for the exchange. Response will provide the instructions on how to ship the return. Response will not accept shipments
without a confirmed, written authorization. All the return items authorized for exchange must be in the original (or equivalent) packaging and in
compliance with the freight carrier’s requirements. Response will pay the shipping charges for the product exchange.

Replaced items will be shipped to the purchaser (or distributor where appropriate) upon receipt and inspection of the Defective or Wrong-
Shipped Items by Response. Replacement of all items remains subject to in-stock availability.

Response warrants to the original purchaser that RAMP

will be free from defects in material and workmanship on the date of purchase and

substantially conform to the material functional specifications contained in this Owner’s Manual for a period of one (1) year from the date of
the original purchase from Response or an authorized distributor (“Warranty Period”). This limited warranty is non-transferable. This warranty is
conditioned upon observance of the published directions included in this Owner’s Manual. This warranty is further conditioned upon
observance of directions accompanying the products specifically designed for use with RAMP

and authorized for use with RAMP

by Response

(including Test Cartridges, control Cartridges and Kits containing same) (the “RAMP

Products”).

This warranty does not apply if the defect or malfunction in RAMP

was caused by misuse, neglect, unauthorized attempts to open, repair or

modify RAMP

, use of RAMP

with accessories or other products that are not RAMP

Products or any cause other than the intended normal use

of RAMP