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TROUBLESHOOTING GUIDE
SyMPToM
CaUSE
PoSSIbLE REMEDy
A hearing instrument
unintentionally drops out
of the streaming program
At least one of the causes
described for the “no sound”
symptom above has persisted
for more than 5 minutes
The battery in the hearing
instrument is so depleted that
it no longer supports audio
streaming
Take the necessary corrective action as described for the “no
sound” symptom above and activate streaming again
replace the battery in the hearing instrument with a new one,
and activate streaming again
The sound from the Unite
Mini Microphone is too high
or is distorted
An audio device has been
connected to the line-in jack
and the audio level from this
device is too high
Adjust the volume using the “+” and “-” keys on the unite Mini
Microphone, or using the volume control on the external audio
device itself, until the best sound level and quality is obtained.
