ReSound Unite Phone Clip
+
FREQUENTLY ASKED QUESTIONS
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Why can’t callers hear me speaking?
Be sure to speak straight into the microphone, keeping it 10-30 cm (4-12 inches) from your mouth. Do
not place the Phone Clip+ inside your jacket, let the Unite Phone Clip+ rub against your clothing or
anything else during calls.
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Why are incoming calls being transferred to my hearing aids without my acceptance?
If the 'auto answer' feature is supported by the mobile phone and has been turned on then this feature
enables you to receive calls without having to touch either phone or Unite Phone Clip+.
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Why do my hearing aids switch to phone mode when I browse through the phone menu, type
messages, etc.?
On some Bluetooth phones, all signals are being sent to the connected Bluetooth device. For most
phones, this can be turned off by setting the phone in 'silent' mode so that pressing buttons or
receiving messages does not generate sounds in the phone.
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Why can I not mute my ReSound Alera hearing aid microphone using the mute button on the
Phone Clip+?
The Phone Clip+ is fully compatible with ReSound Verso and ReSound Up family.
When used with wireless the ReSound Alera family, the hearing instruments must be initially paired
with a Unite Remote Control to enable the remote control functionality in the Phone Clip+.
Mute and stereo streaming is unavailable on Alera hearing instruments.
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CAGN252 2016.07 REV A
ReSound Canada 303 Supertest Road Toronto, Ontario M3J 2M4
Tel.: 1-888-737-6863 Fax
.
: 1-800.-666-4089 resound.com
