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The varying degree of disturbance can be due to the nature of your
particular mobile phone or of your wireless telephone service provider.
If you find it difficult to obtain a good result while using your mobile
phone, your hearing care professional will be able to give you advice on
available accessories to enhance listening capabilities.
Telecoil (optional)
If equipped, a telecoil can be activated by your hearing care
professional and accessed through one of the additional programmes.
A telecoil picks up a telephone’s magnetic signal and converts it to
sound. An optional telephone programme may help to improve speech
understanding on the telephone. When using a telecoil programme,
the receiver of the telephone may need to be held closer to the hearing
instrument. The handset of the telephone may need to be moved to
slightly different positions in order to find the best reception.
Tele-loop systems (optional)
Many places, such as theatres, houses of worship, and schools are
equipped with tele-loop systems. When using a telecoil programme
with tele-loop systems, sound is picked up directly and may
improve speech understanding. If there is no sound from the hearing
instruments in a tele-loop system and with a telecoil programme
activated, the tele-loop system may not be turned on or is not
operating correctly. If a facility is not equipped with a tele-loop system,
sitting as close as possible to the front may be helpful.
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