F R E Q U E N T L Y A S K E D Q U E S T I O N S
Q. Can I have multiple Netflix userids in the IMC?
A. No. You may only have one Netflix account authorized in the IMC at a time.
Q. I have 3 IMCs, do I need 3 Netflix accounts?
A. Not necessarily. Netflix allows 5 devices (computers, IMCs, etc) to access the same Watch Instantly
account. If you have more than 5 devices using your Netflix account, you will need a second account.
Q. Can I reorder the items in My Watch Instantly queue?
A. Yes, on Netflix’s website, you can click-and-drag items in the queue to change the order in which they
appear.
Q. Are there subtitles or captions?
A. Netflix does not yet offer subtitles or captions for Watch Instantly movies.
Q. What are the bandwidth requirements to use Netflix Watch Instantly?
A. We recommend a high speed, broadband (e.g. cable, DSL, FiOS) to ensure the best viewing quality.
More information and a health check are available at:
http://www.netflix.com/WiMessage?msg=52
Results of the Netflix Watch Instantly Bandwidth Test
Q. Can I manage my Netflix DVD service and deliveries from the IMC?
A. No, the ReQuest IMC is only capable of browsing, navigating, and playing Netflix Watch Instantly
items. The IMC cannot manage queues or the DVD deliveries.