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Troubleshooting
9
Question
Possible Causes
Solutions
The app shows
that it is not
connected to
the device.
Last night’s
data is not
shown.
Unable to register.
◆
Device is not turned on.
◆
The device is out of
Bluetooth range.
◆
Device is out of power.
◆
Sleep monitoring was
not started.
◆
Not connected via
Bluetooth.
◆
Please ensure that the magnetic
cover is placed the correct way with
LED indicator facing up. Once the
device is correctly positioned and is
turned on, the green indicator light
will be displayed for 5 seconds.
◆
Please ensure the device is within
range of 10 meters from your phone.
◆
Please charge the device.
◆
Every night before sleep, please
press the “Start Sleep” button on
the ‘Monitoring’ page of the App
to begin sleep monitoring. After
waking up, press the “Get up” button
to complete the sleep monitoring.
◆
Please check the device is
turned on and that it is positioned
within 10 meters of your phone
and successfully connected via
Bluetooth.
Содержание RFMSM01
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