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5

Reliant_Countertop_User Manual

TROUBLESHOOTING

Before requesting any service on your unit, please check the following points. 
Please note that this guide serves only as a reference for solutions to common problems.

SYMPTOM

POSSIBLE CAUSE

CORRECTIVE ACTION

Compressor 
not running.

Fuse blown or circuit 
breaker tripped.

Replace fuse or reset circuit breaker.

Power cord unplugged.

Plug in power cord.

Thermostat set too high.

Set thermostat to lower temperature.

Cabinet in defrost cycle.

Wait for defrost cycle to finish.

Condensing 
unit runs for 
long periods 
of time.

Excessive amount of warm product 
placed in cabinet.

Allow adequate time for product to cool 
down.

Prolonged door opening or 
door ajar.

Ensure doors are closed when not in use. 
Avoid opening doors for long periods 
of time.

Door gasket(s) not sealing properly.

Ensure gaskets are snapped in 
completely. Remove gasket and wash 
with soap and water. Check condition of 
gasket and replace if necessary.

Dirty condenser coil.

Clean the condenser coil.

Evaporator coil iced over.

Unplug unit and allow coil to defrost. 
Make sure thermostat is not set too 
cold. Ensure that door gasket(s) are 
sealing properly.

Cabinet 
temperature 
is too warm.

Thermostat set too warm.

Set thermostat to lower temperature.

Blocking air flow.

Re-arrange product to allow for proper 
air flow. Make sure there is at least four 
inches of clearance from evaporator.

Excessive amount of warm product 
placed in cabinet.

Allow adequate time for product to 
cool down.

Fuse blown or circuit breaker 
tripped.

Replace fuse or reset circuit breaker.

Dirty condenser coil.

Clean the condenser coil.

Prolonged door opening or 
door ajar.

Ensure doors are closed when not in use. 
Avoid opening doors for long periods 
of time.

Evaporator coil iced over.

(see above)

Cabinet is 
noisy.

Loose part(s).

Locate and tighten loose part(s).

Tubing vibration.

Ensure tubing is free from contact with 
other tubing or components.

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