Basic Troubleshooting Guide
1. My phone isn’t connecting to the bluetooth?
You phone must be 20’ or closer to the helmet to connect properly. If it still does
not work trying turning off the bluetooth on your phone and re-connecting. If this
does not work turn off your phone and helmet, wait 20 seconds and turn both
back on.
2. My Regrow Helmet does not Power ON
Battery charge might already been empty. Please re-charge the battery using the
provided AC-DC adapter
3. My Regrow Helmet does not emit laser light
Please contact Regrow Helmet Inc. to determine if we you need to ship the unit
for replacement.
4. Battery is not charging.
Please check if the AC-DC adapter is properly connected to the Regrow Helmet.
If the battery is still not charging after a period of time with properly connected
adapter, please contact Regrow Helmet Inc. to determine if a replacement is
needed.
Frequently Asked Questions
What does LLLT mean?
LLLT stands for Low-Level Laser Therapy. This is a form of therapy that uses low level lasers
within a specified light wavelength and output. VCSELs (Vertical Cavity Surface Emitting
Lasers) do not produce heat, are safe with no side effects and cannot burn or injure your hair or
skin.
How does LLLT work?
Studies have shown Low-Level Laser Therapy works in promoting hair growth in females with
alopecia and general hair thinning; For men with male pattern baldness and general hair
thinning. The Low Level Laser Therapy assists in the production of anagen hair. The light
energy from the laser stimulates the scalp and excites the mitochondria causing mitosis and
cellular activation. This causes the hair to stay in the Anagen growth phase longer and shortens
the Catagen transition phase.
Why are Lasers different than LEDs for growing hair?
Laser
= Light Amplification by Stimulated Emission of Radiation