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Regency Alterra Freestanding Wood Fire

WARRANTY

warranty

Revision Date: November 2016 

 

Regency Outdoor Products Warranty 

 

 

How to Obtain Warranty Service:

 

Customers should contact the authorised selling dealer to obtain warranty service.  In the event the authorised 

selling dealer is unable to provide warranty service, please contact FPI by mail at the address listed below.  Please 

include your name, address, purchase date, selling dealer, serial #, type of unit, a brief description of the problem, 

email and telephone contact information, and a copy of your original tax invoice.  A representative will contact you 

to make arrangements for an inspection and/or warranty service.  (See below for Western Australia and/or New 

Zealand) 

 

Please note Fireplace Products Australia Pty Ltd does not provide installation services. 

 

 

 

Fireplace Products Australia Pty Ltd

 

1 – 3 Conquest Way 

Hallam, VIC 

Australia, 3803 

Phone:  +61 3 9799 7277 

Fax: 

+61 3 9799 7822 

 

To obtain warranty service in Western Australia and/or New Zealand, please contact one of our 

authorised distributors in those areas: 

 

 

Western Australia: 

 

Air Group Australia

 

28-30 Division St. 

Welshpool, WA 

Australia, 6106 

Phone:  (08) 9350 2200 

Fax: 

(08) 9353 4225 

 

New Zealand:  

 

Aber Holdings Ltd

 

PO Box 10095 

Te Rapa, Hamilton 

New Zealand, 3241 

Freephone: 

0800 161 161 

 

Product Registration and Customer Support: 

Thank you for choosing a Regency Fireplace.  Regency strives to be a world leader in the design, manufacture, and 

marketing of hearth products. To provide the best support for your product, we request that you complete a 

product registration form at 

http://www.regency-fire.com.au/Customer-Care/Warranty-Registration.aspx

 within 

ninety (90) days of purchase. 

 

Содержание Alterra

Страница 1: ...tance or additional information consult an authorised installer service agency or the distributor FOR YOUR SAFETY Do not store or use petrol or other flammable vapours and liquids in the vicinity of this or any other appliance Installation and service must be performed by an authorised installer or service agency Model F175B 2 Alterra F175B 2 Freestanding Wood Fire FPI FIREPLACE PRODUCTS AUSTRALIA...

Страница 2: ...y result For your safety follow the installation instructions contact local building fire officials or authority having jurisdiction about restrictions and installation inspection requirements in your area The authority having jurisdiction should be consulted before installation to determine the need to obtain a permit WARNING HOT GLASS DO NOT TOUCH NEVER WILL CAUSE BURNS GLASS UNTIL COOLED ALLOW ...

Страница 3: ...allation 7 Fan Installation 7 Fan Wiring Diagram 7 Clearance to Combustibles 8 Floor Protection 8 OPERATING INSTRUCTIONS Operating Instructions 9 Air Slide Control 9 First Fire 9 2 speed fan operation 9 MAINTENANCE Maintenance 10 Creosote 10 Ways to Prevent Keep Units Free of Creosote 10 Glass Maintenance 10 Door Latch Adjustment 10 Wood Storage 10 PARTS LIST Heater Assembly 11 WARRANTY Warranty 1...

Страница 4: ...ture Serial Number 919 095c 396 WHEN TESTED IN ACCORDANCE WITH AS NZS 4012 2014 AS NZS 4013 2014 PARTICULATE EMISSION FACTOR 0 5g kg CATALYTIC COMBUSTOR NO TEST REPORT NUMBER HCMG 15 030 MAKE REGENCY TYPE FREESTANDING WOODFIRE MANUFACTURER DISTRIBUTOR FIREPLACE PRODUCTS AUSTRALIA PTY LTD 1 CONQUEST WAY HALLAM VIC 3803 Part 919 095c Colour Black on Grey Size 100 Dec 05 11 created draft for approval...

Страница 5: ...Regency Alterra Freestanding Wood Fire 5 DIMENSIONS dimensions 721mm 897mm 461mm 260mm 527mm 34mm 460mm 364mm 726mm 41mm 152mm 48mm 189mm 557mm 773mm 592mm 430mm 872mm ...

Страница 6: ...he bolt down holes inside the pedestal 11 Do not connect this unit to a flue serving another appliance SAFETY GUIDELINES AND WARNINGS 1 Never use petrol petrol type lantern fuels kerosene charcoal lighter fuel or similar liquids to start or freshen up a fire in your heater Keep all such liquids well away from the heater while it is in use 2 Keep the door closed during operation and maintain all se...

Страница 7: ...NEL INSTALLATION FAN INSTALLATION F H A 2 speed fan is supplied and needs to be fitted to the rear of the unit with screws supplied Install side panels with screws as shown in diagram Diagram 1 Side Panel Install Diagram 1 Fan Install Diagram 2 Fan Wiring Diagram ...

Страница 8: ...heets of cement fibre sheet The flue pipe shall extend not less than 4 6m above the top of the floor protector NOTE Installation must be carried out by a licensed installer in accordance with AS NZS 2918 2001 IMPORTANT 1 The Universal Default flue kit requires one 130o x 900mm stainless reflective shield fitted to the rear of the active flue 2 The AHD Special Insulated flue kit must be installed w...

Страница 9: ...RDANCE WITH THESE INSTRUC TIONS CAUTION THE USE OF SOME TYPES OF PRESERVATIVE TREATEDWOODASAFUEL CAN BE HAZARDOUS WARNING ANY MODIFICATION OF THE AP PLIANCE THAT HAS NOT BEEN APPROVED IN WRITING BY THE TESTING AUTHORITY IS CONSIDERED AS BREACHING AS NZS 4013 WARNING DO NOT USE FLAMMABLE LIQUIDS OR AEROSOLS TO START OR REKINDLE THE FIRE WARNING DO NOT USE FLAMMABLE LIQ UIDS OR AEROSOLS IN THE VICIN...

Страница 10: ...t control wide open for about 10 15 minutes every time you apply fresh wood This allows the wood to achievethecharcoalstagefasterandburns up any unburned gas vapours which might otherwise be deposited within the system 3 Onlyburnseasonedwood Avoidburning wet or green wood Seasoned wood has been dried at least one year 4 A small hot fire is preferable to a large smouldering one that can deposit cre...

Страница 11: ...95100 Top Panel 1 2 3 4 5 6 7 8 9 10 11 12 27 13 14 15 16 25 17 18 20 21 22 24 19 23 26 28 29 30 31 2a 32 17 1390005 Black Left Panel 1390008 SS Left Panel 18 1390009 Rear Shield 19 4030214 M6x30 Hex Bolt 20 1390011 Fan Air Deflector 21 1390006 Inner Heat Shield 22 4030207 M6x50 Hex Bolt 23 1390010 Clearance Sleeve 12x6 5x20L 24 1390002 Clearance Sleeve 12x6 5x40L 25 1395200 Front Panel 26 1391300...

Страница 12: ... Drawer Heatshields Pedestal 1 All Baffles Steel Ceramic Vermiculite 1 All castings firebox surrounds doors panels etc 1 All Electrical Fans wiring switches etc Fan only 1 Glass Crazing 1 Catalyst Assembly see below for specific details 6 Years Prorated 3 Flue components 1 Firebricks Nil Nil After the original warranty coverage for any of the parts above have expired any repair and or replacement ...

Страница 13: ... for results or costs of workmanship of unauthorised FPI dealers or agents in the negligence of their service work Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom you originally purchased the product At all times FPI reserves the right to inspect reported complaints on location in the field claimed to be defective and determine wh...

Страница 14: ...ing appliances Any unit showing signs of neglect or misuse will not be covered under the terms of this warranty policy and may void this warranty This includes units with rusted or corroded fireboxes which have not been reported as rusted or corroded within three 3 months of installation purchase Any alteration to the unit which causes sooting or carboning that results in damage to the exterior fa...

Страница 15: ...ted to at the option of the supplier one or more of the following i replacement of the goods or the supply of equivalent goods ii the repair of the goods iii the payment of the cost of replacing the goods or of acquiring equivalent goods or iv equivalent goods or v the payment of the cost of having the goods repaired b To the extent that services supplied by the supplier are services other than se...

Страница 16: ...place Products Australia Pty Ltd does not provide installation services Fireplace Products Australia Pty Ltd 1 3 Conquest Way Hallam VIC Australia 3803 Phone 61 3 9799 7277 Fax 61 3 9799 7822 To obtain warranty service in Western Australia and or New Zealand please contact one of our authorised distributors in those areas Western Australia Air Group Australia 28 30 Division St Welshpool WA Austral...

Страница 17: ...elow in order for us to serve you better Warranty Registration Form or Register online immediately at the above Web Site Warranty Details Serial Number required Purchase Date required mm dd yyyy Product Details Product Model required Dealer Details Dealer Name required Dealer Address Dealer Phone Installer Date Installed mm dd yyyy Your Contact Details required Name Address Phone Email For purchas...

Страница 18: ...18 Regency Alterra Freestanding Wood Fire ...

Страница 19: ...Regency Alterra Freestanding Wood Fire 19 ...

Страница 20: ..._________________ Installer ____________________________________________________________ Phone ____________________________________________________________ Date Installed _______________________________________________________ Serial No ___________________________________________________________ Copyright 2016 FPI Fireplace Products International Ltd All rights reserved ...

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