WARRENTY CONDITIONS
The company: UltraMedia GmbH & Co. Handels KG
Friedrich-Penseler-Str. 28
D-21337 Lüneburg
Phone.: +49/ (0) 4131/9239-20, Fax: +49/ (0) 4131/9239-55
(Mo.-Do.: 08:00-17:00, Fr.: 08:00-14:00)
assumes a warranty of 24 months for this product.
The warranty does not cover wearing parts, aesthetic parts, products with a damaged warranty
seal or unreadable / existing serial number, as well as damage caused by improper operation and
/ or use, by the use of non-original spare parts, inappropriate packaging or for any other reason
which are not attributable to "reflection" products.
On accessories, such as the remote control, the power supply, etc., we grant a warranty of 6
months from the date of purchase.
It is essential to observe the warnings in the operating instructions.
In the event of a warranty claim, send the device, if possible, in the original packaging with
complete accessories, a cover letter from you with address and telephone / fax number and / or
email address and a copy of your proof of purchase free of charge (sender takes care of the
transport) to the above Address. Non-free packages can not be accepted. For transport damages
of devices, which are not sent in the original packaging, UltraMedia assumes no liability! Before
any shipment of the device please contact us, should there be any questions, please contact us.
Some issues can also be resolved through service support by phone or email.
After repair we will send you the device free of charge (UltraMedia will pay for the transport).
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