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Product Care
To keep your instrument in good working order we recommend the following:
• Store your product in a clean, dry place.
• Change the battery as needed.
• If your instrument isn't being used for a period of one month or longer
please remove the battery.
• Clean your product and accessories with biodegradable cleaner. Do not
spray the cleaner directly on the instrument. Use on external parts only.
Product Warranty
REED Instruments guarantees this instrument to be free of defects in
material or workmanship for a period of one (1) year from date of shipment.
During the warranty period, REED Instruments will repair or replace, at no
charge, products or parts of a product that proves to be defective because
of improper material or workmanship, under normal use and maintenance.
REED Instruments total liability is limited to repair or replacement of the
product. REED Instruments shall not be liable for damages to goods,
property, or persons due to improper use or through attempts to utilize
the instrument under conditions which exceed the designed capabilities.
In order to begin the warranty service process, please contact us by email
at 1-877-849-2127 or [email protected] to discuss the claim and
determine the appropriate steps to process the warranty.
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