Rev 20220606
RX2505AC
Page
31
of
35
8.3
Routine Maintenance
9
Redx Technology App
The
Redx
APP
can
establish
communication
connection
to
the
energy
storage
unit
via
WIFI
and
or
4G
(optional)
network.
Users
can
use
the
APP
to
view
basic
i
nformation,
alarms, events,
set
parameters
or
download
logs
etc.
Note
：
Install
the
APP
or
open
web
page
according
to
the
attached
instructions,
and
then
configure
the
WIFI
connection. The last page of the manual has a QR code to install the App.
10
Quality Assurance
When
a
product
faults
during
the
warranty
period
REDX
will
repair or provide a replacement product.
Evidence
During
the
warranty
period,
the
customer
must keep and provide
the
product
purchase
invoice
and
date.
The user must provide proof of fault – pictures or videos with timestamps if requested by Redx.
From
the
date
of
purchase
by
the
user
from
Redx
(hereinafter
referred
to
as
the
manufacturer),
the
user
will
enjoy
the
following
after-sales
warranty
service:
1.
A
5-year
warranty
commences
from
the
date
of
shipment,
during
the
warranty
period
the
company
provides
free
repair
or
replacement
of
product.
2.
Any
paid
service (extended warranty)
is
available
from
the
date
of
shipment
from
manufacturer.
3.
Disclaimer:
Product
faults
caused
by
the
following
reasons
are
not
within
the
scope
of
the
manufacturer’s
5
years
warranty
commitment:
a)The
user
does
not
perform
the
correct
installation or operation
according
to
the
procedures
listed
in
the product
specification.
b) Repairing
the
product
without
communicating
with
the
manufacturer
or
changes
the
product
Item
Method
Period
System Clean
Check
the
temperature
and
dust
off
the
Storage
Unit.
Clean
the
unit
enclosure
if
necessary.
Six
months
to
a
year
Cable
Entry
Check
whether
the
cable
entry
is
insufficiently
sealed
or
the
gap
is
excessively
large;
and
reseal
the
entry
when
necessary.
Once
a
year
Electrical
Connection
Check
whether
all
cables
are
firmly
in
place.
Check
whether
a
cable
is
damaged
(
rodents.
physical
damage,
weather
etc)
Once
a
year
Table 8-5 – Maintenance list