15
Troubleshooting
We pride ourselves on our grills, grilling accessories, and on our commitment to serve you. Please
consult the chart below to help resolve issues you may encounter. Also, please don’t hesitate to
contact us with any issues.
(706) 922-0890
Issue
Potential Cause
Solution
Grill will not light/turn on
Power
Make sure power is plugged into
working GFCI outlet, and outlet is
not tripped.
Unplug grill and check for blown
fuse; refer to controller schematic on
page 19.
Fuse
Replace fuse manually and try
again. Call Customer Service or visit
recteq.com if problem persists.
Igniter
Remove cooking grate, heat
deflector, and drip pan; visually
inspect fire pot and if after 10
minutes:
•your pellets are feeding
•your blower fan is running
•your grill is still not lighting
Then your igniter rod may need to be
replaced. Call Customer Service.
Auger Motor
Remove cooking grate, heat
deflector, and drip pan; visually
inspect auger turning in the fire pot.
(Note: the auger turns very slowly)
If auger is not turning, you may have
an obstruction in your hopper. Clean
out pellets and try again. If problem
persists, your auger motor may
need to be replaced. Call Customer
Service.
Control Board
UNPLUG GRILL.
Check to make sure the fuse is intact
and has not blown.
Check for any loose wire
connections. If any wires have
become detached, refer to controller
schematic.
Содержание RT-340
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