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Troubleshooting
Troubles sometimes are caused by simple “faults” that you can correct without the help of a service technician. If you
experience any difficulty with your TV, check a few basic remedies before calling your service technician.
TV will not turn on
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Check to make sure it is plugged in.
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Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.
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Maybe batteries in remote control are “dead.”
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Maybe remote control is not aimed at remote sensor.
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The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by
selecting the Front Panel Block in the Parental Controls menu and choosing View.
Controls don’t work
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If using remote control, make sure remote is in TV mode by first pressing TV button.
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The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by
selecting the Front Panel Block in the Parental Controls menu and choosing View.
•
Try unplugging set for two minutes and then plug it back in and turn it on again.
Problems with remote
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Maybe something is between the remote and the remote sensor.
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Maybe the remote is not aimed directly at the component (TV or VCR) you are trying to control.
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Maybe remote is not in TV Mode. Press the TV button so remote will control TV.
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Maybe batteries in remote are weak, dead or installed incorrectly. Try replacing batteries. (Note, if you remove the
batteries, you may have to reprogram the remote to control other components.)
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Remove batteries and hold number 1 for at least 60 seconds to drain the microprocessor inside the remote. Release
number 1, replace the batteries, and (if necessary) reprogram the remote.
Guide comes on when I turn on TV
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The GUIDE Plus+ system automatically comes up when you use the TV button on the remote to turn on the TV. You can
turn off this feature by selecting GUIDE Plus+ Auto Display from the GUIDE Plus+ Menu, and setting it to Off.
Turns off while playing
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You may have scheduled the TV to turn off via the Schedule function. To remove press MENU to bring up the Main
menu, and select Time. Then choose Schedule. Follow the on-screen directions to reset the schedule.
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You may have scheduled a sleep timer to automatically turn off the TV. If so, turn the TV back by pressing the POWER
button.
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Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on
again. If this happens frequently, the voltage in your house may be abnormally high or low.
TV Turns on unexpectedly
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Scheduled On or Watch from the GUIDE Plus+ system may have been activated. To remove from the schedule press
MENU to bring up the Main menu and select Time. Then choose Schedule. Follow the on screen directions to reset the
schedule.
Blank screen
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Maybe the component connected to the input jacks is not turned on.
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Try another channel.
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Maybe you have set Parental Controls to block the channel.
No sound, picture okay
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Maybe sound is muted. Try pressing volume up button to restore sound.
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Maybe speakers are turned off. Check the Audio Output and Speakers control panel in the Audio menu.
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If using an S-VHS component, remember to also connect the component’s L and R AUDIO OUT jacks to the TV’s L and R
INPUT jacks.
Reference
