Other Information
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Chapter 5
Graphics contained within this publication are for representation only.
Limited Warranty
What your warranty covers:
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Defects in materials or workmanship.
For how long after your purchase:
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One year from date of purchase for labor.
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One year from date of purchase for parts.
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Two years from date of purchase for the picture tube.
The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.
What we will do:
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Pay an Authorized Service Center the labor charges to repair your unit.
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Pay an Authorized Service Center for the new, or at our option, refurbished replacement parts and picture tube required to repair your unit.
How you get service:
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Call 1-877-RCA-HDTV and have your unit’s date of purchase and model number ready.
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A representative will troubleshoot your problem over the phone.
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If the representative determines that you should receive service, they will provide you with the name(s) of the Authorized Service Center in your
area.
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Contact the Service Center and arrange for home or pick up, repair, and return service, provided that your unit is located within the geographic
territory covered by an Authorized Service Center. If not, you must take your unit to the Service Center location at your own expense, or pay for
the cost the Service Center may charge to transport your unit to and from your home.
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Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period must be
presented to obtain warranty service. For rental firms, proof of first rental is also required.
What your warranty does not cover:
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Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your unit. Any additional information should be
obtained from your dealer.)
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Installation and related adjustments.
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Signal reception problems not caused by your unit.
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Damage from misuse or neglect.
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Batteries.
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Damage from images burnt onto the screen.
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A unit that has been modified or incorporated into other products.
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A unit purchased or serviced outside the U.S.A.
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Acts of nature, such as but not limited to lightning damage.
Product registration:
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Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary.
The return of the card is not required for warranty coverage.
Limitation of Warranty:
•
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED
(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO
VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON INC., ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY
INCREASE THE SCOPE OF THIS WARRANTY.
•
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. THOMSON INC. SHALL NOT
BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH
OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED
BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET
FORTH ABOVE.
How State Law relates to this warranty:
•
Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty
lasts, so the above limitations or exclusions may not apply to you.
•
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.
If you purchased your television outside the United States:
•
This warranty does not apply. Contact your dealer for warranty information.
Service calls which do not involve defective materials or workmanship are not covered by this warranty. Costs of such service calls are the sole
responsibility of the purchaser.
