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Troubleshooting Guide
No dial tone
• Check or repeat installation steps:
Make sure the telephone line cords are connected to the phone and the wall jack.
Make sure the cords are not damaged .
• Make sure the hook switch pops up when the handset is lifted .
• Check the Speaker button. Is the indicator Off?
• Disconnect the phone from the wall jack and connect another phone to the same
jack. If there is no dial tone in the second phone, the problem might be your wiring
or local service.
You cannot be heard by the other party.
• Make sure the handset or headset cord is connected properly and securely.
• Make sure Mute is not activated.
Phone does not ring.
• Make sure the ringer is activated.
• You may have too many extension phones on your line. Try unplugging some phones.
• See solutions for “No dial tone.”
• Make sure Do Not Disturb is not activated.
Incoming voice too low or none at all.
• Check and adjust volume control setting.
Memory dialing doesn’t work
• Make sure you program the memory location keys correctly .
• Make sure you follow proper dialing sequence .
Battery LOW indicator blinks or is solid
• The batteries need replacing or are not installed.
Other Information
